Evaluate your management team on a regular basis as they are not qualified to build successful teams.
Take chances on those that try to excel.
Answered - Customer Service Representative (Inbound) (Former Employee) - Tempe, AZ
We were laid off. We didn't have a choice in leaving
Answered - Customer Advocate (Former Employee) - Tallahassee, FL
Fire the current management and get some better ones. These are awful and you will hate being there
Properly train your employees, which was the #1 complaint in the town hall meetings.
Answered - Implementation Manager (Former Employee) - Irving, TX
I am not entirely sure. Certainly there were key personnel who caused some of the difficulties and toxicity, but my contract would likely have ended then anyway, primarily because they appeared to have overhired deliberately, and of the rest of the team members, two had MBAs and another a Masters in Math, By contrast, I have 20 years in IT, but only a BA.
Answered - Data Integration Engineer (Former Employee) - Mequon, WI
Pay the employees what they're worth and don't lie about layoffs if you want to be respected as a company
Answered - Cobra Processor (Current Employee) - Tempe, AZ
They asked me to return when I was ready, however, the stress of that position led me to my most current position at Extendhealth.
Answered - Customer Service Representative (Former Employee) - Tempe, AZ