WageWorks bought the public sector division of our benefits management company. 180 employees were included in the deal.
Proposal Project Manager (Former Employee) – Tallahassee, FL – September 12, 2018
While the sale was being negotiated, WageWorks personnel were professional and friendly and seemed receptive to learning how we earned and retained so much public sector business. Within a year after the sale was finalized however, many departments of the purchased company were dismantled, reorganized or abolished to the great detriment of our clients. Final authority for the Proposal Team now came from nearly 3,000 miles away and was completely out of touch with how to attract, serve and retain public sector clients. Because of WageWorks' inflexibility in accommodating the customized needs of state, school board and municipal prospects and clients, new sales and renewal business plunged and to my knowledge, never recovered.
Successful with private sector
Dismal with public sector