Wake County Human Services Employee Reviews

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administrative assistant
Administration Assistant (Former Employee) –  Raleigh, NCFebruary 21, 2018
office medical administrative assistant, signing in - out patients. checked for medical insurance such as BCBS or Aetna. Help patients with filling out paperwork
Cons
temp position
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Steady employment
Human Services Case Manager (Current Employee) –  Raleigh, NCJanuary 26, 2018
Steady pace, great experience-- Determine eligibility for economic assistance programs such as Medicaid, Food and Nutrition Services and Work First. Utilize electronic case management and document management systems to issue benefits and perform case management functions. Position involves a great deal of contact with clients and their representatives. Assess client needs and make appropriate referrals.
Pros
benefits
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Excellent place to work and learn helping others
Customer Service Representative (Former Employee) –  Raleigh, NCJanuary 10, 2018
Excellent place to work. Very good benefits. Good to learn about everything. No limit to the clients to ask for everything.
The hardest is to keep client calm.
Pros
Benefits, career, promotion, semminars
Cons
Supervisor are not always backing the employees
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Very competitive, and productive.
Administrative Assistant II (Former Employee) –  Raleigh, NCDecember 10, 2017
This position was very challenging, the phones ring all day, I have very good coworkers. Everyone did there part of the job. I enjoy the work, u stay very busy.
Pros
Birthday parties and friendly faces.
Cons
When u don;t have enough help at times.
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A challedging and reward career
Administrative Supervisor (Former Employee) –  Raleigh, NCDecember 1, 2017
Working at Human Services was a rewarding career. I went to work knowing no two days would be the same, therefore there was no time to be board. The most enjoyable part for the job was helping people.
Pros
benefits
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A Great Place to Work
Human Services Social Worker (Current Employee) –  Raleigh, NCNovember 15, 2017
The work environment and benefits makes Wake County a great place to work. There are opportunities to grow and to apply for other jobs if you choose. There are several different areas in Human Services to choose from.
Pros
Great people
Cons
Na
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Loved School Based Public Health
School Based Public Health Nurse (Former Employee) –  Raleigh, NCNovember 8, 2017
For 15 years job was excellent. As with many nursing positions, the culture is changing to more management, paperwork, statistics as opposed to hands on knowing your clientele,
Pros
Autonomy, family oriented, time off
Cons
Top heavy management
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Position salaries need to be revised and communication needsto be better
Customer Service Representative (Current Employee) –  Fuquay-Varina, NCOctober 20, 2017
Wake County provides some level of job security and the benefits are good. However, salaries need to be revised and communication from management needs to be better.
Pros
Benefitas are goog
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WCHS is amazing
Human Services Senior Practitioner (Current Employee) –  Raleigh, NCAugust 22, 2017
ok place to work. great benefits and good support from management. Come to work, do your job and be productive with the community. We are here to serve the families of Wake county and keep the children safe and families stable.
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Good place
Case Management (Current Employee) –  Raleigh, NCAugust 3, 2017
Good team and not stressful calm environment, rarely interact with disgruntle employees or clients. Trainers are very helpful. Flexible and understanding
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Enjoyed working with clients and their families
Senior Practioner Case Manager (Former Employee) –  Raleigh, NCAugust 2, 2017
Very family oriented work atmosphere. The program director is an awesome example of what a knowledgeable, organized leader should look like.

Lots of Team building.

Great team members who were are with you in the trenches for support and assistance and vice versa.
Pros
Family Oriented work environment, team members who supported each other, Pto, Medical dental vision insurances
Cons
Sometimes stressful
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Child Protective Services
Human Services Senior Practitioner (Current Employee) –  Raleigh-Durham, NCJuly 30, 2017
There is no typical work day in child protective services. Every day is some new adventure with the ability to learn and grow through work with clients and fellow coworkers. The work culture depends on where you work within the agency.

I love my job and feel like you have the ability to truly advocate and empower clients within this job. The hardest part of the job is the hours you have to work. You have to be flexible with your hours.
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I loved it when I worked there . . .
Public Health Emergency Preparedness Coordinator (Former Employee) –  Raleigh, NCJuly 13, 2017
Good people, important work! Dedicated staff, positive team feel. Belief in the agency mission:
Wake County Human Services, in partnership with the community, will facilitate full access to high quality and effective health and human services for Wake County residents.

Since then I have heard many negative complaints with new Director. Lots of my colleagues have left in disgust.
Cons
Present leadership
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Can be stressful at time and very competitive
EXECUTIVE SECRETARY (Current Employee) –  Zebulon, NCJuly 5, 2017
You must be very flexible and have the ability to multi-task. The culture changes frequently and working well with others is necessary to your success.
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Stability
Human Service Senior Practitioner (Former Employee) –  Raleigh, NCJune 23, 2017
I enjoyed the stability of employment and my colleagues. Obtained valuable work experience. Supportive colleagues. Great benefits in comparison to most employers.
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Fun and summer free vacations
Wake County School Health Nurse (Former Employee) –  Raleigh, NCMay 27, 2017
Great 8 to 5 job with great benefits. Great staff members that value each other. Work from designated school for the School Health Nurses. Wonderful management and Medical Director
Pros
Summers off
Cons
low salaries
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Productive environment
Human Services Senior Practitioner (Former Employee) –  Raleigh, NCMay 13, 2017
Social atmosphere at social services. The opportunity to be cross trained in various disciplines. Flexible work hours, paid holidays, vacation, and sick leave.
Pros
Flexible work schedule
Cons
Overtime work hours required
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no
Case Manager (Current Employee) –  Raleigh, NC 27690May 9, 2017
good benefits.

poor managerial style (micro-management). supervisors constantly find something to complain about even when the position expectations are met/exceeded based on job description and additional expectations, which change daily. case managers are instructed to neglect client phone calls/emails per verbal instruction from economic service program manager, then employees are scolded. im very disappointed to say the least.
Pros
benefits
Cons
instructed to neglect clients in an effort to "meet daily numbers"
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HIV/STD health educator
Health Educator (Former Employee) –  Sunnybrook Raleigh NCMay 2, 2017
Horrible management. The position is a good one but management makes it unbearable and not worth it. management lies for each other so no formal complaint will ever be looked at. Overall a very demeaning environment.
Cons
management
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Supportive environment that assists in achieving goals
Preschool Nurse Specialist (Current Employee) –  Raleigh, NCApril 21, 2017
I have worked in 2 different positions in the school health program and have had the support of supervisors and management in my professional day and growth.
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Overall rating

4.0
Based on 61 reviews
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4.0Work/Life Balance
3.9Compensation/Benefits
3.6Job Security/Advancement
3.4Management
3.7Culture

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