most of the typical work day involved floor nursing care direct one on one patient care from medication administration to basic hygiene care. Patient with many different cultural backgrounds giving diverse exposure and experience for the health care team to learn from allowing better patient understanding and care.
Salary goodl Manager fair. Most important part good relations with staff
Medical Transcriptionist (Former Employee) – Raleigh, NC – August 7, 2018
Salary good. Available time off withpay. Matching funds on retirement or layoff. Good report for all of the staff. Cooperatoin of staff workers. Easy rapport with professional staff, nurses doctors. Bad weather easements and accommodations. Good benefits. Updates and employee training on customer services. However on lay off because I was part time did not get any severance pay. No help with rehire.
Laid off due to upgrade in computers. No job referrals for any laid off staff. Never hired back.
Enjoyed the flexibility with my schedule, good benefits and managers. Workplace was fairly monotonous, fellow employees and staff could be difficult to deal with (service/health industry/hospital environment comes with this at times). I learned a lot about the healthcare industry and working in a hospital.
WakeMed overall is a good organization. However, My experience working in Patient Finance is that there was entirely too much concern on call numbers as opposed to the quality of services and interaction with patients.Management does not do a well enough job to engage the staff and create an environment that allows staff to effectively and consistently address and service, what is oftentimes, very irate customers.
Clinical Nurse II (Current Employee) – Raleigh, NC – April 15, 2018
I have worked this position both full time and part time, day shift and night shift. I loved the dayshift more than night shift because the staff on night shift is very catty and are prone to bully newer staff. I am not a new nurse by any means and it concerns me greatly as to how they would treat a new nurse. I don't know if the management turns a blind eye or if they are simply unaware of the situation because they are not there as much as night. I love working the hours at night, but the staff is making me reconsider working there at all. I am hoping to find a new job soon.
EXECUTIVE CHEF MANAGER (Former Employee) – Raleigh, NC – June 20, 2018
WakeMed is defined by its staff. It is an organization that provides the highest level of care to the community and to its patients. The staff is friendly and talented. Everyone goes out of their way to ensure every patient and customer receives the highest level of care.
great staff, benefits, employee discounts.
non-patient related upgrades move slower than expected
Patient Care Technician (Current Employee) – Raleigh, NC – May 31, 2018
needs to pay more!! I feel that an investment in the pay of employees all over will bring the best out of its employees. We live in a world where everything outside our pay is going up. The work load have increased but yet not a real amount of money to say I can see a difference in a raise per ck instead of it being a yearly break down.
I loved working at WakeMed. My manager was not so great. The company has great benefits and cares about their employees. Had I not have left for a position that was to be better, I would still be there today, regardless of what I felt about my manager. Once you leave it is even harder to get back on. I would stay as opposed to leaving.