Tell me about your most difficult customer.
Tell me why you would be a good fit for this role.
Tell me why you want this position.
Where did you hear about this role?
How many years of customer service and call center experience do you have?
Why are your leaving your last role?
Why did you leave the role prior to that?
Are you able to work with multiple systems while on the phone?
What is the largest amount of calls you have received in a day? (They tell you prior that the position generally received 200 phone calls, while some may be via chat or email)
I had a phone interview and it was very scripted and not personable.
My background in employment and retail. My customer service experience.
Any situation of leadership in the past you stepped up handle? from previous work, school or regular life.
What i did on my last job..
Didn't have one, I was interning through my school.
Why you want to work with us?
Why you think you fit this job?
why should we hire you?d