Walgreens
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Customer Service Representative Interviews at Walgreens

Here’s what others thought about the interview process at Walgreens.
Interview experience
Based on 1,044 interviews
Favorable
Interview difficulty
Based on 1,035 interviews
Easy
Interview process length
Based on 995 interviews
About a day or two

Customer Service Representative Interview process at Walgreens

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 3.

Interview process length
About a day or two
46%
About a week
34%
About two weeks
14%
About a month
4%
More than one month
2%
Most reported steps
On-site interview
79%
Drug test
78%
Background check
64%
Problem solving exercises
31%
Phone call/screening
25%
Least reported steps
Presentation
3%
Take-home/sample work
1%
They have no interview
0%

What candidates say about the interview process at Walgreens

  • It was very easy and I was not nervous at all
    Shared on November 30, 2018 - Customer Service Associate - Tarpon Springs, FL
  • I think it was similar to many other companies interviews. What are my strengths and weaknesses, name a time I encountered an irate or
    difficult customer and how did I handle the situation , what made…
    Shared on February 7, 2018 - Customer Service Representative - Palmdale, CA
  • You do the job application online, go in to take the online test, they have a score you have to meet in order to get the job. if you score a little under they can be lenient but if you have a high sco…
    Shared on January 31, 2018 - Customers Service Representative - Overland Park, KS

Customer Service Representative Interview questions at Walgreens

Commonly asked questions, as reported by candidates

  • Any situation of leadership in the past you stepped up handle? from previous work, school or regular life.
    Shared on January 15, 2018 - CUSTOMER SERVICE ASSOCIATE - Clearwater, FL
  • Why you want to work with us?
    Why you think you fit this job?

    why should we hire you?d
    Shared on January 10, 2018 - Customer Service Associate - Honolulu, HI

Customer Service Representative Interview tips at Walgreens

Dress code for the interview
  • Business casual (e.g. dress slacks)71%
  • Casual (t-shirt and jeans)11%
  • Formal (business suit)9%
  • They didn’t have a dress code8%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Walgreens

  • Be friendly show your personality and ask questions.
    Shared on November 20, 2018 - Customer Service Associate - Timberville, VA
  • Don't worry you'll get hired they are desperate for workers, a lot have left walgreens due to the poor management skills over there. Just make sure you pass the assessment test.
    Shared on January 10, 2018 - Customer Service Associate - Honolulu, HI
  • Be friendly to all customers, but be wary of shoplifters and schemers.
    Shared on June 2, 2017 - Customer Service Associate - Bronx, NY

The first interview at Walgreens for Customer Service Representative

How candidates got an interview
  • Other online job site26%
  • Through Indeed17%
  • Walk-In16%
  • Employee referral13%
  • I called them9%

How candidates received their first interview at Walgreens

  • I needed a job asap and did it the old fashioned way and walked in to the company's I knew provided great customer service and genuinely cared about their employees/customers.
    Shared on November 4, 2016 - Customer Service Associate - Newark, NY
  • I applied on the Walgreens' website.
    Shared on July 1, 2016 - Customer Service Associate - Phoenix, AZ
  • They called me the day after I put in my application
    Shared on June 19, 2016 - Customer Service Associate - Grand Island, NE
  1. Customer Service Representative