Contracts Manager (Current Employee) – Washington, DC – January 12, 2018
The people at WMATA are great and there is job security. However, the culture is very combative and people have a difficult time working in teams. The distributor of work is not well balanced and many go-getters are over worked.
Electrician (Current Employee) – DMV – December 30, 2017
Fairly decent benefits. The culture is explicitly unprofessional. Additionally, they breed new employees to follow suit. Advancements are hinged upon hearsay amongst management staff/ friends. There is no oversight of senior management, therefore, processes and the overall quality of the WMATA brand and product is stained. To make matters worse the "at will" leverage is commonly used abusively. There's No employee appreciation, no bonuses, no performance based incentives. Employees put out just enough energy to cover their responsibilities.. Sad because this company has tons of potential to be a crown jewel (organization) in the DC area.
Slow paced organization with no direct management.
Supervisor of Contract Inspections, ELES (Former Employee) – Washington, DC – December 22, 2017
The Metro was a good stable position, but no advancement, no pay raise and no direction from management.
Any decisions that we as supervisors had made was usually did approved by our manager who was not even qualified to be in the position he was in. Lack of experience from the manager is why the company is always in disarray.
CONTRACT ADMINISTRATOR (Current Employee) – Washington City, DC – December 11, 2017
I have never seen a corporate environment that is so unprofessional. Personnel are inexperienced. I'm not sure how some of the staff members got hired. The working culture is out of order, lazy, unknowledgeable, disappointing. Personnel don't have common courtesies of returning phone calls within 24 hours. This practice is from management down. Cursing, loud and inappropriate conversations are common place.
Customer Information Lead Specialist (Current Employee) – Washington City, DC – December 2, 2017
staff and management are great. Great benefits, the salary could be better considering the amount of duties and classification of the job. Management and the unions could work together to benefit employees needs.
Manager (Current Employee) – Washington, DC – October 24, 2017
With recent change in senior leadership, we’re heading in the right direction. They inherited years of mismanagement and neglect, but came in making tough decisions, while improving the current status of the organization overall in a short period. If we continue to retain historic knowledge, recruit new talent with fresh ideas, and balance the old with the new, we’ll again be the nations role model in transportation.
Technician (Current Employee) – Washington, DC – September 18, 2017
I love my current position at WMATA. Its less stressfull than my previous employer, I dont take that forgranted. There is too much interdepartmental politics at WMATA thats all I have to say. I have to good sense of purpose and accomplishment at the end of the day. But its hard to make changes to certain things that could be better field support wise due to the amount of hoops you have to jump thru.
But in general I Love working at WMATA and its a great oppurtunity. I just beleive i can do more than what i am currently doing. There is a lot of young talent at WMATA thats being overlooked.
Job security, happy to come to work daily, not too stressful.
IT Project Manager (Consultant) (Current Employee) – Washington, DC – August 24, 2017
Not a mature organization; processes are not standardized; high level of paper processing--little automated workflows. Personnel are advanced due to tenure. Very little training is provided to advance careers