Overall, there could be major improvements with this company, such as organization and being more professional. Also, the patients are not important to this company, some patients have not seen the doctors in months. It is horrible talking to a patient about a doctor canceling their appointments or changing the times. Additionally, People need to be trained for the job you are wanting them to do. It is rather sad, when the boss cannot do the employees job, but wants to give critiques on how they can do better. I would say that this company is has dealt with racism and entitled individuals. If you are African American, then good luck with being advanced in the department and being heard. I wished that it would have been better, but everything is a lesson.
Lack of Professionalism