Waste Management Employee Reviews

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Flexibility, career advancement, offered benefits
Customer Service Rep (Former Employee) –  Phoenix, AZJanuary 19, 2018
Worked as a Customer Service Rep in a call center environment. Calls were inbound and dealt with customer trash services for a specific region. Job offered very flexible schedule and pay was average however offered good benefits. At times job was stressful due to WM servicing new areas and getting familiar with what was offered for specific regions.
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Great work life balance and pay. Horrible micromanaging and management
Outside Sales Representative (Former Employee) –  Birmingham, ALJanuary 18, 2018
Started off as best job i ever had. Soon after new management came in..it’s like you had to become a robot and do everything they said their way. You couldn’t be your own person and bring in your own style like they say you can with being an outside sales rep. Favoritism happens big time here. No matter if you are putting in just as much effort and hours. Your manager won’t care.
Pros
Work life balance and pay
Cons
Micro management, favoritism, backstabbing, managers
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not a fun place work
Scale House Attendant (Current Employee) –  Simi Valley, CAJanuary 18, 2018
you can't move up in the company .raises are about 30 cents. can't talk to management because they will turn it around and blame you. You can't to HR because they will tell you to get used to it , stop nip picking at stuff, he is just being sarcastic, thats just his personality , we are friends outside work i know he is good person.
Pros
no free lunches
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Great place to work
Driver/Recycle Plant Worker (Former Employee) –  Oklahoma City, OKJanuary 18, 2018
It was a fun experience, but there are bad days like with any job. some people can't handle the demand of working for a company like this and if your thin skinned this isn't the job for you.
Pros
benefits
Cons
emergencies can cause you to have to alter plans set in motion months in advance.
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You need to be single and have no life for this company
Roll Off Driver, resident driver (Current Employee) –  Camp Hill, PAJanuary 18, 2018
Don't work there, if you want to have a personal life. No matter how many hours you work. They push you some more. And with all that, they'll run and hide, and find a way to put the blame on someone else if something goes wrong or someone gets hurt. Benefits sucks. On less your perfect and don't get sick. If you see good reviews, that's WM, trying to suck you in for the kill. DO NOT BE FULLED!
Pros
Pays good
Cons
Too many hours, and pressure. Unsafe.
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productive workplae
Litter control (Former Employee) –  Bristol, PAJanuary 17, 2018
it was a fun place to work. the people were cool to work with. the bosses didnt really appreciate us much though. but overall it was a great experience.
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Okay job
Driver (Former Employee) –  Erie, PA 16509January 17, 2018
The pay is okay but not great, no real room for advancement and growth. Things were done unfairly at times, but overall it was not a bad experience and i made enough to pay the bills.
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Great Job
Sanitation Worker (Former Employee) –  Bristol, PAJanuary 17, 2018
I was responsible for riding on side of trash truck picking up and loading it with trash. Long hours and very long streets. During summer it was extremely hot.
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Poor Local/Regional Management, Terrible Customer Service, Employees Treated Worse Than Customers
Construction Sales Acct Mgr (Former Employee) –  Savannah, GA; Atlanta, GAJanuary 17, 2018
Under-Educated/Poorly Trained Local & Regional Management, Deceptive Commission Pay Structure, Take-it-or-Leave-it Bully Mentality with Customers & Employees.
Pros
Flexible work schedule
Cons
Under-Educated/Poorly Trained Local & Regional Management, Deceptive Commission Pay Structure, Take-it-or-Leave-it Approach with Customers & Employees
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none
Accounting Clerk (Former Employee) –  Wilmington, NCJanuary 16, 2018
A typical office work day. Job was customer service, payroll and accounts payable. The office staff was friendly and helpful. Had to get use to smelling trash trucks.
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N/a
Commercia Front Loader Truck Driver (Former Employee) –  Palmdale, CAJanuary 16, 2018
Was always pressured to finish route at a ridicules time by my router manager. Was pushed to the limits of all the rules and safety road regulations. was under lots of stress at times.
Pros
N/a
Cons
N/a
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Fun fastpaced job, got to meet lots of people
Laborer (Former Employee) –  Santa Fe, NMJanuary 15, 2018
Great job that gave me a chance to show myself i can handel not only working in a customer service call center, i can work fast paces in a labor position
Pros
company trusted me
Cons
Met them through temp service
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Good
Setup Agent (Former Employee) –  Phoenix, AZJanuary 15, 2018
Great Company! Just wanted a different job opportunity. The corporate part of it expected a lot, but still a great company to work for and great benefits.
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Nothing to say
Scale House Manager (Former Employee) –  Maple City, MI 49664January 15, 2018
no advancement, in 5 years two raises cause company did not make enough money even though CEO made a heck of a bonus. started at 12 an hour, after 5 years was making 12.33 and hr
Pros
vacation
Cons
no lunch hr
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Good company with good benefits and healthcare
Truck Driver (Former Employee) –  Campbellton, FLJanuary 14, 2018
Typical day of driving and handling waste containers. A lot of little things to be aware of as pursuant of management. This is a good company to work for. Excellent benefits and rewards. Good rapport with other drivers.
Pros
Good healthcare
Cons
none
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Poor work environment
Heavy Equipment Mechanic (Former Employee) –  Woodland, CAJanuary 12, 2018
They promised a lot like signing bonus that never happened working late hours. They wanted the mechanic to fix all the trucks with no parts they always said parts are on the way weeks would pass and nothing.there are more thing to say but the day I left was the happiest day of my life
Pros
Pay
Cons
Long hours, did not come through on signing bonus
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Great place to work.
Maintenance Supervisor (Former Employee) –  Phoenix, AZJanuary 12, 2018
Great place to work.
Fast paced work environment.
Freedom to manage my department.
Company sponsored events,
Great benefits, bonuses, medical, 401 K, stock options.
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Long Hours
Field Operations/ Customer Service Representaive (Current Employee) –  Antioch, TNJanuary 12, 2018
Good money but no social life. They work the pookie out of you. You drive all day long in the traffic of Nashville. Its very mentally disturbing. No time to yourself.
Pros
Good Money
Cons
No personal time
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Good foundation for customer service
Customer Service Representative (Current Employee) –  Windsor, CTJanuary 11, 2018
I’ve been working at WM for a little while now and it seems to be a nice environment. Friendly people, somewhat flexible management and nice cafeteria. There are some paid holidays and good vacation/personal time. They do have you pass knowledge checks during training and a final exam, so pay attention. Pay is every Friday. I would love to see their training improve a bit. My class was a bit rushed and unorganized. They lay a good foundation for customer service, but more focus on the customer experience would be great. Overall, nice place to start your career. Lots of room to grow and advance.
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Had so good perks.
Roll-off Driver (Former Employee) –  Tampa, FLJanuary 11, 2018
Work at a steady pase was self started every day. You get to work at your own pace. If you stay at a good pace and finish on time they will give you bonuses
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Overall rating

3.5
Based on 2,766 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.7
Job Security/Advancement
3.1
Management
3.0
Culture
3.3