Management and Experienced Techs
Field Service Technician (Current Employee) – San Antonio, TX – March 31, 2018
My RFSM or Regional Field Service Manager is awesome. Very knowledgeable and always helpful. He may have hired me because I told him how bad management was at my former job. The work itself is easy once you learn. The experienced techs are best to work with or call if you need help.
The issue now is those techs are leaving for retirement or other opportunities. Not so much the job or management, but other companies just pay better, or like one Austin tech, was a day trader and it paid off. The new techs are a pain. Having to travel to their region so often is burdensome.
Overall, the job and management are great. Can be stressful, but not often. When you travel they pay for your flight, food, and hotels. The company itself tries to do right by it's techs, but the corporate side lacks in communication.
I would recommend this job and company
Work/life, weekends off, Management, independence, take truck home, help is there when needed