Teller/ Customer Service Representative (Former Employee) – Watertown, NY – March 14, 2017
Typical workday was to service customers with teller transactions and atm/debit card items. Cash and check transactions, and general account inquiries. Good management and leadership within the company with many having decades of service and a wealth of knowledge. Hardest part of the job was the inability to move up within the company, little to no movement was hard to be qualified to learn new items and advance.
TELLER (Former Employee) – Lexington, MA – January 31, 2017
Watertown Savings Bank is a great Community bank to work at, with a lot of support, environment and benefits. However, the major problem is taking time off and shift hours since a lot of Branches is open from 7am-7pm. Overall, I loved working there, definitely expanded my experiences.
ASSISTANT BRANCH MANAGER (Current Employee) – Watertown, MA – February 23, 2015
Watertown Savings Bank is a local, community oriented, mutual savings bank with nine branch locations. There is not an aggressive sales culture and, as a result, employees are focused on the needs and wants of their customers. World class, personal customer service is the mission and focus of this bank and employees are expected to adhere to the service guidelines provided to them. The work environment is very professional and friendly. The majority of employees work here until retirement making advancement within a slow process. The benefits are excellent; however, salaries are generally under market value.
Overdraft Specialist (Current Employee) – Watertown, MA – April 30, 2014
In a typical day I get to work both independantly as well as in a team environment. Watertown Savings Bank is a smaller company, so I know most of the other employees personally. Over the past three years I have learned a lot about banking and have had the ability to grow within the company.