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Wayfair
57Below average
3.2
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Work happiness
Scores based on about 480 responses to Indeed's survey on work happiness
57
Below average
Work Happiness Score
Below average
Do people feel happy at work most of the time?
65
Achievement
Average
Do people feel they are achieving most of their goals at work?
61
Flexibility
Average
Do people feel they have the time and location flexibility they need?

Wayfair Careers and Employment

About us
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 18 million items across home furnishings, décor, home improvement, housewares and more. Committed to delighting its customers every step of – more... the way, Wayfair is reinventing the way people shop for their homes – from product discovery to final delivery.

At Wayfair, we’re always looking for curious, analytical, and adaptable people to join our home team. Whether you work in one of our global offices, in one of our warehouses, or at our Boston headquarters, you’ll find a dynamic environment where learning and growth opportunities are abundant and hard work and results are rewarded. If you’re looking for a challenging and fulfilling career, make yourself at Wayfair.


We move quickly and we’re not afraid to make mistakes. Here, smart risk-taking is encouraged—even if it fails—and every team member is empowered to tackle challenges in exciting and innovative ways. We’re constantly developing, testing, and improving to make sure we’re delivering the best experience to our customers. We never settle because we believe there’s always an opportunity to do better.


No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, gender, national origin, gender orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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What is it like to work at Wayfair?

3.3
Work/Life Balance
3.3
Compensation/Benefits
2.8
Job Security/Advancement
2.8
Management
3.2
Culture
What would you say about your employer?
Help fellow job seekers by sharing your unique experience.

What do employees at Wayfair say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
3.0
allot of Hype without the follow through
Written by Customer service (Former Employee) from Bryan, TX on April 22, 2020
Job is almost cult like, you have to go through an indoctrination and completely buy into the culture. If you voice an opinion that does not go in line with how everyone else sees it, your treated differently. I have been in customer service management for over 20 yrs and in that time i have spent about 8 in call center leadership. I tend to - more...
See Wayfair reviews about culture

What jobs are available at Wayfair?

Top work locations
4.0
Industry, CA
3.8
Westborough, MA
3.7
Riverview, FL
3.5
Ogden, UT
3.4
Flower Mound, TX
Most popular roles
5.0
Senior Sales Consultant
4.8
Senior Manager
4.5
Warehouse Lead
4.3
Digital Marketer
4.3
Special Agent

Wayfair jobs:

What did candidates say about the interview at Wayfair?

Interview experience
Based on 304 interviews
Favorable
Interview difficulty
Based on 298 interviews
Medium
Interview process length
Based on 276 interviews
About a day or two
See Wayfair interviews