Depends on the role - Wayfair hires directly, through agency and on a temp-to-perm model.
It's temp to hire through Randstad in Perris Ca.
Both agency and company
Straight through the company
Answered - Customer Service/Agility (Current Employee) - Ogden, UT
Employment also screened thru Agencies such as Creative Group. Very disappointing...Can't get past "recruiter".
Direct hire at the customer service centers. Warehouse's all go through an employment agency in the area.
Answered - Senior Operations Manager (Former Employee) - Ogden, UT
Answered - Inbound sale's consultant (Former Employee) - Orem, UT
Answered - B2B sales (Former Employee) - Boston, MA