Possibility of moving up was there, but the job culture was challenging.
WDS Global did allow skilled and experienced agents to move up from basic phone agents to team leads and floor walkers. This seemed like my first chance to be able to utilize the years of experience I had gained from years of work in call centers and customer service.
The issues I had with WDS Global was that many of the employees were bullies - more ... and though they had policies against harassment it was still a very hostile place to work. I just couldn't stay. - less
ProsAbility to move up within the company.
ConsPoor company culture- lack of response to bullying.