Poorly managed, dispatch awful
Non-Emergency medical Transportation driver (Former Employee) – Albuquerque, NM – January 26, 2018
We care Transportation has a flawed method of pay, instead of paying by mileage, they pay hourly based on average off and on the road times, and would mess up pay often, regardless of paperwork. Their dispatch was poor, some of the dispatchers were overworked, others were lazy and did not put any effort into every drivers needs, and picked favorites. They did not properly review client information when creating schedules, and when confronted on it, would make excuses or try to pass the blame on the client or the insurance. They would overwork employees, constantly double book drivers and expect unrealistic pickup times and would not allow drivers, such as myself, time to rest. Would often schedule well over 12 hour days. Drivers would get home at 12 to 1 am, and be expected for a pickup at 3 am or earlier. Causing severe sleep deprivation, which is severely damaging to the health and well being of drivers. Dispatchers were often poorly informed and educated on basic navigation. All in all, we care is an awful, poorly managed company who does not care about the we being of clients or employees.
it makes a good pit stop, emergency employment
everything mentioned in my review