Member Services Coordinator (Current Employee) – Milwaukee, WI – May 23, 2019
A typical workday consists of coming and starting your task for the day. Checking emails and communicating with the team because some tasks are intertwined. The workplace culture is diverse thanks to the diversity and fun committees.
Universal Banker (Former Employee) – East Haven, CT – July 8, 2019
I enjoyed working with the public, co workers cut throat, very competitive. Long days, no backup. Human Resources unsupportive. Management unfair. Favoritism has no place in work environment, creates animosity.
You are part of a team that extends beyond your branch. The management is supportive and expects top customer service. Compliance and accuracy are of the highest priority. Sales culture is "needs-based", rather than "make the quota". Webster Bank promotes community engagement.
Senior Manager (Former Employee) – CT – October 25, 2018
Top of the house leadership at Webster Bank is amazing. The company has only had 3 CEOs over the past 80 years, which would be amazing alone, but to have only 3 and each of them be high quality is awesome.
The company has a vision and it starts at the top and resonates through the bank.
A regular day at Webster is assisting customers with transactions and accounts/loans etc. Everyday you learn something new, whether it be products, procedure or finance related. Management is very reliable and knowledgeable when it comes to needing help with a customer or difficult task.The hardest part of the job would be sales. Throughout the day every branch updates their sales and competes between other Webster Banks in the market. The most enjoyable part of the job is connecting with different employees within the company and attending training classes.
Senior Banker (Current Employee) – Boston, MA – May 21, 2018
Fairly new to Webster Bank. Very much different from my previous job. I enjoy my job and my team. The hardest part of the job is learning new products and systems. Other than that the most enjoyable part of my job is making sure that my customers are 100% satisfied with the service I provide.
Operations Specialist (Current Employee) – Milwaukee, WI – May 6, 2018
Work comes in through email, learned to process files, management is supportive, workplace culture is casual, the hardest part of the job is running repost, the most enjoyable part of the job is going everyday.
Assistant Manager (Current Employee) – New England – March 21, 2018
While banking is currently in an evolving state, too much sales pressure will only alienate customers away. This pressure also creates a revolving door of employment as many individuals do not want to stay due to the sales culture.
Account Manager (Former Employee) – Sheboygan, WI – February 23, 2018
I was treated terribly by management. I worked up to 80 hours a week some weeks, without any extra compensation or flex-time. I was paid over $10,000.00 less than new hires. The new hires didn't have industry experience, or more education. They counted on us not doing our homework to see if we were paid fairly.