Continuous Improvement at the detriment of the employees
Team Leader/Supervisor (Former Employee) – Lakewood, NY – October 9, 2018
Wegmans has plenty to be proud of, however, employee satisfaction is surprisingly not one of them. Though they always place in lists of the "best places to work," my experience there was quite disappointing. They overwork their employees purposefully, constantly pushing the idea of "continuous improvement," which, from the inside/management perspective, was described as "always give the workers goals that are out of their reach; when they get close, raise the goal so that they are never accomplished. This keeps people always working harder." This may have business sense, but it sure made for a miserable working environment. Poor management, office politics, and a complete lack of follow-through (they say what you want to hear but only act in the interest of their bottom line, despite how it affects employees) all were prevalent throughout my time there. It's unfortunate, they have great product and great ideas, but they need to get their heads out of the clouds and look at the people on whom they have built their behemoth of a grocery empire.
Great product and atmosphere, opportunities for "training"
No work/life balance respect, overworking employees, office politics, and ridiculous demands