WellCare Employee Reviews

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1.0
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Save yourself a headache
CNA - Certified Nursing Assistant (Former Employee) –  Wilmington, NCJune 25, 2019
I would get patients constantly complaining about being put on hold when trying to call the office. CNAs can often be place in very sketchy situations like wrong addresses that were never updated running around in circles until management finds out whats going on. Compensation is poor; $10 an hour but only while inside the house which you might go for 3 hours and have 2 houses😡..... pay per mile doesnt even being to cover what you actually spend driving from place to place even working more than 40 hours pay was miniscule at best very frustrating.
Pros
Flexibility
Cons
Poor pay, poor management support, no true advancement opportunities
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3.0
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Productive place to work
Credentialing Coordinator (Former Employee) –  Tampa, FLJune 24, 2019
I would work for them again. The experience was great. Management was always available to assist. Only downfall is they hire a lot of temporary workers instead of hiring full time employees.
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4.0
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Great place to work
Utilization Management Coordinator (Former Employee) –  Pasco County, FLJune 22, 2019
The flexible schedule is a great way to attract new employees. A typical day at work is fast pace, but very rewarding. Management is demanding to meet goals and expectations, but very supportive. The hardest part of the job is all of the changes that take place from administration. When you are a temp-hire, there is a lot of uncertainty and can be fired on the spot without notice. If a temp, you are not treated as part of the Wellare family.
The most enjoyable part of the job is the supportive connections with co-workers and supervisor. We work as a team and the experience has been exceptional.
Pros
Flexible hours and good pay
Cons
Long working hours, fast pace, unexpected change requests from administrators
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2.0
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Too much turnover and instability
QI Project Manager (Former Employee) –  Manhattan, NYJune 21, 2019
They really don't care enough about retaining good employees. They really don't give you the tools you need to be successful in the job. You have to be resourceful and call around to other people to work there in order to learn your job. You have to be your own advocate. Everyone looks after their own rear ends. HR is very punitive for the slightest things and wants to milk you for as much as they can squeeze out of you. I was very happy for my first year there but when the management started to change, it went downhill pretty quickly,
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1.0
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Terrible place to work
Certified Coding Research Analyst (Current Employee) –  Tampa, FLJune 19, 2019
the management there is has NASTY personalities, they lack integrity, copious amount of brown-nosing, management extremely incompetent and that's why more than half of each day is spent in meetings.
Pros
None
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4.0
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cubicles, phones and computers
Data Entry Specialist (Former Employee) –  Nashville, TNJune 18, 2019
A typical day at work was coming in in the morning, booting up computer and doing data entry and sometimes making phone calls. An hour lunch break and pot luck for Thanksgiving and Christmas Holidays.
Pros
sometimes free lunch
Cons
Temporary job
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4.0
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Good company with many growth opportunities
Manager (Current Employee) –  Tampa, FLJune 18, 2019
Many ways to advance your career with WellCare. Overall was a mostly positive experience. Some benefits include: health/dental/vision/life, 401k match, and tuition reimbursement.
Pros
Benefits
Cons
Hire Practices
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5.0
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Wonderful Company - Great People!
Director of Internal Communications, Quality (Current Employee) –  Tampa, FLJune 17, 2019
Wonderful organization to work for - my experience has been positive in every way. Leadership team is great to work with and every associate I've encountered is a true professional.
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4.0
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Productive and fast paced position
Prior Authorization Nurse (Current Employee) –  Chicago, ILJune 15, 2019
Typical day starts with getting you assignment and making calls to providers. You would also review previous prior authorizations, confirm information on authorization that you review. You would contact the provider to request clinical information by fax and a telephone call.
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5.0
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Awesome place to work !!!
Coding Auditor, Special Investigations Unit (Current Employee) –  Tampa Bay, FLJune 14, 2019
They really do try hard to be the BEST EMPLOYER in Tampa Bay with work from home options and flexible work times. They care about their employees and support their growth with Linken Learning and tuition reimbursement.
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3.0
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Productive
Provider Resolution Specialist (Current Employee) –  Tampa, FLJune 12, 2019
There is always work to be done. Never a dull moment. Healthcare and Wellcare is always changing.New things to come. Great people to work with. They try to keep employees happy.
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5.0
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Great company to work for.
Marketing Assistant (Former Employee) –  Chicago, ILJune 10, 2019
This is a great company to work for. The workplace culture is team oriented. People are very friendly and easy to get along with. The most enjoyable part of the job was that we all worked as a team to get the job done.
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4.0
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excellent orientation and learning curve with a new computer system
Staff Physical Therapist Assistant (Current Employee) –  Raleigh, NCJune 10, 2019
Day to day scheduling your own patient's . loved the home health care experience. treating patient in their environment . learning to schedule patient's to make your travel time less.
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5.0
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I loved working here.
Certified Nursing Assistant (Former Employee) –  Jacksonville, NCJune 8, 2019
This was a great place to work. They offer a flexible schedule and I had great patients. The office staff was helpful, understanding and organized. I love senior care.
Pros
Flexible schedule
Cons
No benefits
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4.0
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Great place to work!
HEDIS Reviewer (Contractor) (Former Employee) –  Tampa, FLJune 7, 2019
Cultured, positive, inclusive. I enjoyed my time at WellCare and was hoping to be offered a permanent job there. Nice working environment, friendly, helpful staff and managers
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3.0
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Fast paced place to work
Customer Service Representative (Current Employee) –  West Liberty, KYJune 6, 2019
It's a pretty good place to work considering that I got to be at home. I am a work at home Customer Service Representative. I take inbound calls from members and sometimes it's very nerve racking because people can be so rude.
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3.0
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New Company
Registered Nurse Pediatric Field Care Manager (Current Employee) –  Miami-Dade County, FLJune 6, 2019
WellCare is a great company to work for. I did find that mot of the staff and management is brand new hires which meant that everyone was learning at the same time with little to no organization.
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3.0
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Stressful, Hostile Work Environment
Manager (Current Employee) –  TXJune 6, 2019
Days at the WellCare office are stressful, with unrealistic expectations as to the actual amount of work that can effectively be done in a nine hour day. Leadership has absolutely no regard for a work life balance or an understanding of the needs of their employees.

I have definitely learned how I don't want to ever treat an employee or team member.

Management leads by fear and intimidation and can be seen and heard using bullying tactics to strike fear to achieve their desired results. Hostility and throwing people under the bus is encouraged in this office, making this a very tension filled work place where very few people collaborate and talk to one another. This is not the "One Team" approach that Corporate WellCare encourages.

Quantity over quality is the theme in the TX
market and the results of doing so means we make a lot of mistakes and are perpetually correcting our work, making the job overly redundant and difficult.

The enjoyable part of working at WellCare is the non leadership staff who do collaborate and try to make the best of a bad situation.

The WellCare employees deserve better and so do our physicians and members.
Pros
We have a job and the pay is competative to other companies
Cons
Often no lunch breaks, excessively long work days, hostile environment with leadership often taking measures to prevent employees from advancing
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1.0
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Don't
Field Care Manager for Medicaid Member (Former Employee) –  Omaha, NEJune 4, 2019
Too high expectations, micromanagement, treats nurses like children, Punishes if don't meet expectations. The right hand doesn't know what the left hand is doing. They put RN's in a position to potentially lose their licenses; They make Care Managers who have had no experience with Behavioral Health manage people who are suicidal and have no idea how to deal with them.
You HAVE to work a lot of overtime just to get work done.
If you are not management....you are nothing.
Pros
Work from Home
Cons
Micromanagement, unorganized
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3.0
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good training over worked
Benefit Consultant (Former Employee) –  Atlanta, GAJune 4, 2019
A good place to learn Medicare will train well must meet your sales goal because after the third month you will be fired. But they tell you this when they hire you.
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Overall rating

3.5
Based on 1,154 reviews
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3.4Work/Life Balance
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TOP15%
In the Top 15% of similar size companies

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