This company was purchased by another company after my employment time and is now managed differently. During my time at WellCare my work day was integrated with other department heads, credentialing, claims, UM, etc. I gave presentations on quality of care to other departments , i.e. Provider Relations to help them understand the quality was an undertaking by all departments of our company. Many times I traveled to provider offices to audit quality of care issues and offer regulatory guidance. This was a very enjoyable part of my job description, meeting with providers and their staff.