The pay is good starting off as well as with raises/benefits. The major downfall of this job is the amount of time you spend on the phone taking calls from either very rude and upset customers who don't let you solve their problem in a timely manner and you get in trouble for it, or you get slow callers who want to spend all day on a subject or for the life of them do not know how their smart phone, computer or anything works and you have to be here step by step to help them but you also get in trouble for that. Stressful job, not worth the awesome benefits. FACT: over HALF of the staff at the call center location i worked in last year was on medical leave for their mental health. This company made me change my career path to avoid big corporate jobs in the future. Not worth it. The embodiment of "If you were to die today your job would have a replacement for you by tomorrow."