Personal Banker (Former Employee) – Leesburg, VA – September 3, 2013
Wachovia Values and Direct feedback was a great tool that everybody could access and transmit to their inmediate and upper management team. Wells fargo changed the culture from Customer focus to Sales/Business focus leaving the "customers needs comes first" out of the table.
Great starter job, but other banks have more to offer
Personal Banker (Former Employee) – AZ – March 18, 2019
Very stressful environment. Very detail oriented work load. Management and team comraderie/ respect vary greatly by locations. Some managers will stick up for you, others will completely let you be chewed out by customer and talk to you as if you're the problem. Pay is decent. Customers are very difficult at times and sometimes just wont listen because of your position. Advancement and growth is very difficult to come by unless you know the right people in the areas I've worked in No sales goals or incentives. Incentives are generalized to location rather then individual, so someone can let everyone do the work and still get paid similar to those who did work. $0-$300 per person ($0-100 AFTER TAXES) Benefits went down after some time and is only limited to certain location or offices, very hard to schedule appts. TONS of information that could be interpreted differently from person to person, making decision making and advise difficult. Rules are always changing which made working sooo stressful. LATE hours sometimes. GREAT START OUT JOB with potential for career, but must be PATIENT (SERIOUSLY....) Great for those considering career path in finance, gives tons of knowledge and real life experience.
Career starter, real experience, finance insight
Management variance, favoritism, little advancement, constant policy changes, Stressful!!
Personal Banker (Current Employee) – Texas – March 12, 2019
a typical day of work is following up on customer and making sure they are using the services we provide. i learned a lot about financing and the inner workings of a bank. hardest part of the job was the criticism of the company and tough to move up with such limited local positions.
Personal Banker (Former Employee) – Texas – March 11, 2019
Decent benefits pay below average and strict sales goals. Ive heard things have changed recently with the sales goals, but i was working there when the fraudulent account openings were happening because of the strict sales goals
Personal Banker (1) (Former Employee) – Highland Village, TX – March 8, 2019
working at wells was a really great experience for me. it taught me alot about financial stability and management. My branch manager was exceptionally great with training and very understanding and family oriented with her staff.
Personal Banker 1 (Current Employee) – Florida – March 7, 2019
a typical day at work for me starts at 8:30 to 6:15. what I learned so far is how to manage a team my time and finances. the management team at this company is very knowledgeable and care about the team.
Personal Banker (Former Employee) – Baltimore Maryland – March 6, 2019
Meet with customers who have needs that the teller could not do. Open accounts, discuss financial options, budgeting, credit and other resources and finding out other needs that the customer may have.
Stage Directing- this is standing for about 1 hour and a half to greet and talk to customers when they first come in the bank and direct them to where is needed. also any other assistance that is needed.
Dealing with and interacting with customer on a daily basis is very enjoyable.
may have to go to other branches on a moment notice