Overall, Wells Fargo is a good company to work for depending on the department that you work in and the leadership. Like all places to work it has it's pro's and conns however compared to other companies it is supurb.
My feeling was with Wells Fargo is that if you did your job well they would not have a need to promote. It seemed to be very difficult to be promoted even if you were qualified or sometimes overqualified. It would be advantageous if they would home internal career fairs to increase internal promotions.
I spend my day reviewing documents for accuracy and completion. If the information is incomplete, I reach out to various parties (settlement agents, builders, real estate agents, customers and Wells Fargo Fulfillment Team) by several methods (mail, phone, email and fax) to complete.
I start work at 8 AM and leave a 4:30 PM. I pull title loans from a list review and try to outflow if possible or correct the title problems. The hardest part of this job is correctly reading the title for vesting purposes. The most enjoyable part is accomplishing all I want to in the day.
I work back office working direct with states to service our customers from letters to assistance through the Hardest Hit Funds and other state government programs. It is a fast paced environment however no room for growth in the department I work in.
Wells Fargo is working hard to implement change and I love their efforts to listen to team members. The benefits are fantastic and hard to find anywhere else.
The most frustrating part of the job is middle management. Our Senior Leadership & CEO are working their butts off to make things better. Unfortunately that message is lost within middle management. Change cannot happen if managers are not going to walk the walk.
The department started off rough as we were not trained adequately for the position. Management also struggled to assist us in our questions. We quickly had very high case log which caused stressful long hours.
Management was always on our side to assist with our case resolution.
We took the brunt for higher management not creating a more organized tra
Overall rating of the company is good. Lower compensation provided due to the "temp" nature of the assignments. There are opportunities for advancement to be hired permanently by the companies contracting the work.
Most of the managers are good but upper management cut them down quickly. My position had a volume of work that needed 12 was cut to 5. When the deadline was not met they wonder why. No overtime just constant stress to crame so much into the day and still it is never enough.
contractors are used instead of hiring for a position on a high volume team
Managers expect too much out of the employees so turnover of employees is extremely high and quick. Employees are treated like robots and are extremely micromanaged. Management is not organized very well and there is no proper structure/hierarchy.
This is a great company to work for if you are assertive with your skills and are confident in yourself. This is not a place to expect friendships from, although it's possible. They do provide great opportunities to improve your professional skills.