PC/LAN Analysis (Current Employee) – San Jose, CA – May 27, 2014
• Provide PC/LAN support. • Uses specified systems and diagnostic tools to troubleshoot desktop, laptop, and peripheral hardware, software, applications, operating systems and related network problems for individual users and resolves basic to moderately complex issues or escalates as needed. • Completes work orders and move/add/change requests with general direction, including patches, upgrades, software deployments, installations, repairs and preventive maintenance on desktops, laptops, servers and related systems and completes documentation. • Assist in the installation and configuration of voice and data equipment. Provides training and technical assistance to users. Participates in testing, implementing, maintaining and controlling PC/LAN systems. • Understanding BCP, quality, security and compliance requirements for supported area and analyzes the impact of technical alternatives on the systems environment. • Assists in testing the business continuation plan. • Hands-on, in-person deployment, imaging, configuration and support of PC hardware and peripherals. Deploying Windows XP and Win 7 Operating Systems using Microsoft Deployment Center. (MDT) • Microsoft Office 2007 and 2010 applications, including Word, Excel, PowerPoint, and Outlook. Network communication standards and protocols, including TCP/IP, DNS, and DHCP. • Active Directory including configuration of user profiles, machine objects, security groups, and group policy objects. • Remote setup and support of PC hardware and software solutions including proficient use of remote access applications.more... • Data security issues and solutions, hard drive encryption, data preservation and recovery. • Installing, configuring, and managing network printing assets including MFP devices. • Deployment and configuration of Blackberry handheld devices.less
Financial Crimes Specialist (Current Employee) – Sioux Falls, SD – June 18, 2018
I got a job with Wells Fargo when I was pregnant. Went through training and was upscaled almost right away. When accepting the upscale the management told the class it would be easier to get schedule changes. A shift bid comes out every month. Since I’ve worked there for almost a year I have not gotten a shift change. With a new baby and daycare I cannot work till 8 at night. And upon taking the upscale was hoping for a new shift but nothing has been rewarded
Terrible schedule, not very flexible with unplanned time off
Administrative Assistant/Receptionist (Former Employee) – Fort Mill, SC – June 18, 2018
A typical day at work was to come in and get set to answer call and prepare reports. I learned about the things needed to purchase a house and a things needed once a house goes into foreclosure. The most enjoyable part of the job was meeting the co-workers and some of the managers.