Fast paced environment, not for the timid.
While the demands of such a high volume business can be stressful, the sense of fellowship and willingness to lend a hand among most employees is remarkable. Days can be long; breaks can be short, far between, and sometimes missed altogether due to customers needs. Agents and management alike all feel the stress of overwork from time to time, but on - more... that same token, I've seldom seen teammates allow an agent to fail because he/she felt overwhelmed. Experienced agents tend to take newer agents under their wing and guide them when they seem to be struggling, even if it's as simple a task as fetc ... - less
ProsQuick Advancement for new agents
ConsInconsistent break scheduling, little reward for exceptional skill