Overall Outlook of the Company
BUSINESS ADVISOR (Former Employee) – Wausau, WI – November 18, 2018
When you come in you would get logged in on your computer and your phone. Once your in you can start talking calls. Now WEST gives you 2 weeks of training to learn their call flow, and from then you are on your own to make your own call flow that just follows a guide line. The company feels that way is best to boost sales. Once you get a call you activate your customers business American Express account, and go over some of the great features that the credit card will have to offer them and their business. I learn some great information about different work industries; things like their expenses or their every day needs. Work place over all was clean, friendly, fun, and family oriented. We would play games to challenge sales and have food days. The hardest part of the job was sometimes getting the card holder into your call, a lot of them are busy and on the go, and just don't have the time to talk to you about the ins and outs of their business. The most enjoyable part of the job is definitely a toss up between the people I worked with and the money.
The once in a blue moon bad day in sales.