Production Administrator (Current Employee) – Manassas, VA – July 6, 2017
This office of West Corp. is an ok place to work if you are just starting out in the workforce, or if you are retired. As someone who began their tenure here as a stopgap measure, I can say that one of the things that frustrates me the most about working here is that those who are promoted to better roles seem to have been the ones to curry favor with management, rather than the ones who have the ability to do the job properly. A typical day at work could either be extremely busy, or sitting and staring at an email box that never gets anything. Any level consistency in the workload is just not there.
Operations Manager/Sr. Operations Manager (Former Employee) – Universal City, TX – July 20, 2018
The company offers many types of job groups that can match your skill set. Benefits are good for managers but pedestrian for entry level employees. I worked there before taken over by Alcora so things may have changed.
Senior Systems Engineer (Current Employee) – Omaha, NE – July 18, 2018
My day typically starts by reviewing platform changes submitted to be applied to the production environment. From there I would move into our daily stand up to review the work completed the day before, what I was going to be working on today, and any issues or blockers I have . My day would then progress on to working the assigned tasks. These could be anything from research, documentation, planning or working with the production admins on deploying new changes.
Sales Associate (Current Employee) – Appleton, WI – July 16, 2018
This company has many great things to offer like a flexible schedule and a great amount of PTO however the hourly pay rate for the amount of work expected is not enough. The sales bonus structures are not always the most achievable to obtain. The environment has its ups and downs when it comes to employee morale. I like the company I work for, I am just not the biggest fan of my less than successful client.
Technician Specialist (Former Employee) – Mobile, AL – July 12, 2018
All I can say is do not waste your time at this place. It is awful and will drive you insane quicker than anything. People suck, management sucks, CEO really sucks, and the clients are deserve a better company all together.
Merchant Acquisition Sales Associate (Former Employee) – Middleton, WI – July 9, 2018
Very high stress. If the team did not make their daily quota then within the week another person was fired. Started out in a team of almost 30. In a number of months there was only 5 left and half the management was gone.
West culture is in need of improvement. They are currently going through a transition via a Private equity firm purchase that is doing away with everything that made West a decent place to work. La-ofs abound.