AT&T Tier II Technical Support Representative (Former Employee) – Spokane, WA – February 20, 2014
West was a great place to learn the many skills acquired over a Tier II Technical position. The management was very good, and the other employees made the work environment very nice, the job duties were very enjoyable to process due to good training and daily team meetings.
Customer Service Representative (Former Employee) – Rocky Mount, NC – March 19, 2018
No no no no no!! Horrible place to work for. Management was nasty, not organized, would yell across the floor to make announcements. You are on the phones trying to talk to a customer and they yelling!
Customer Care Associate for Health Care Department (Current Employee) – Wausau, WI – March 18, 2018
I very much enjoy my job at West. I feel the pay should be much better especially since I have been there 6 years with no real raise according to my experience. Also, I don't believe we should have to work for a bonus for our raise. I would prefer a flat rate of pay according to my experience. I am well worth so much more from past to current experience.