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West Side Transport Employee Reviews

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3.0Work-Life Balance

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Productive company, always getting you miles and very patient with new hires

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There is no typical day at work for me. I am a home daily driver and I can work anywhere from 8 to 11 hours a day. Depends on road conditions and getting unloaded at some of the sites. I have learned how to drive a semi in big city traffic and learn patience along with that. Sometimes the hardest part of the job is travelling in the bigger cities weaving in and out of traffic and try not to miss your exit or have to make a big loop to get back to it. For a new person this is a little scary, but after a while it gets easier. Management is like it is anywhere. You have your good managers and your bad managers which also include fellow trucking employees. Some are very helpful and others are not. The most frustrating part of the job for me is around lunch time when you call dispatch and no one answers the phone. Does everyone go to break at the same time? Some people in these reviews gripe about the pay. Pay can be better including holiday pay and giving it to new employees quicker than 90 days. For me the pay is a little more than my previous job and I work Monday thru Friday. Saturdays are optional, but I do have every Saturday and Sunday off unlike my previous job. I have been here for a couple of months and so far I like this job. A sign on bonus would have been nice.


I am assigned my own truck, No slip seating here for me, it is nice not having to share a truck with other drivers as my previous job, In that job hardly anyone ever helped to keep the truck clean, My assigned truck is a day cab and in good shape.


A sign on bonus would have been nice, Dispatch is hard to reach sometimes and it would be nice if they had more perks for the drivers, like handing out free work shirts or other stuff.
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It’s ok

It’s ok that’s all I can say , not nothing to special about this job , doesn’t pay the best but it’s an ok place to work if your just starting off driving truck
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West Side Transport insights

Based on 115 survey responses
What people like
  • Ability to learn new things
  • Ability to meet personal goals
  • Clear sense of purpose
Areas for improvement
  • Sense of belonging
  • Trust in colleagues
  • Support from manager

Great people and company to work for.

What is the best part of working at the company?Very honest with you, great equipment and deliver on what they say.What is the most stressful part about working at the company?Didn't have any stress working there.What is the work environment and culture like at the company?Relaxing and comfortable working conditions at Westside. Great people to work for. Always there for you if you need help with anything. What is a typical day like for you at the company?Get a dispatch with instructions on what needs to be done. Make your pickup and delivery and that's it. Plenty of time to make deliveries.
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Truck driver at Westside

my direct dispatch is pretty good.. but the company refuses to pay anymore then 600 to 800 a week for you to be away from your family. This company pays so low you will go broke and loose your home working for them. I've had to drive a truck that didn't have a working blower motor for the duration of summer




Trucks are junk and pay is well below industrial standard
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Not a secure job

I’m out of the Canton office. For the most part, staff are ok to work with. There are times you may have to set boundaries with dispatch because they will attempt to overstep and use condescending tones in some cases. If you get a dedicated lane your pay is ok for a 4 day work week, but the Automotive shutdown has really put a damper on things. This location has all of their eggs in one basket. I’m not certain but I believe they have resorted to the spot market for loads and the pay for such loads is not a livable wage. Overtime or extra loads before the shut down were hard to come by, so one could only imagine the difficulty to get enough work now.


4 days on 3 days off, office staff are not difficult to work with, driver resolution team and safety interact w/ drivers


Waiting for empty trailers with no detention pay, no security when these strikes happen, slip seating and having your items taken, Canton yard is always muddy and isn’t well lit, no decent restroom on yards or at consignee
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No problem with the work. But the unexpected plant shutdown are the only problem I'm having.

Decent company to work for. Not to stressful of a company to work for. Dispatchers are cool. Plant shutdowns without notice is my biggest challenge.


Pay is pretty cool, PTO's, newer trucks


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Can be intense

Can be intense, stressful. Department's that used to operate with 4 people, operate with 1 or 2. Not a lot of crosstraining. Decent benefits, not much overtime. 24x7 operation. Promotes from within.


Steady work


Office politics
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Good place to work

Employee at Canton.....everything I was told in the interview was right on people here are great to work with dispatch have always been very respectfully and helps out when they can management has always solved any issues I have had .....Good place to work




Not enough pay for personal time and holidays
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Not a good place to work unless you’re a member of the good ol’boys club. Management is terrible and do nothing to fix the problems that would make it run smoothly.
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If you aren't one of the cool kids good luck

Operations is a day care for grownups. Don't ask questions for clarification. It is looked upon as questioning management and won't be tolerated. Do not recommend.
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Could be a GREAT place to work if the Columbus Oh Terminal were ran by someone other than the person thats in charge now

What is the best part of working at the company?The drivers are wonderful to work withWhat is the most stressful part about working at the company?The Columbus oh terminal managerWhat is the work environment and culture like at the company?Lots of stress, long hours, low pay. Can be a hostile work environment What is a typical day like for you at the company?Busy all the time, which I love. Lots of face to face interaction with people, which I also love
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Easy job ever

Pay could be better routes are very simple and easy dispatch is thought and app the pre plan your loads so you know exactly what you are doing day today!!!
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Refusing Cobra benefits shows u professionalism.

What is the best part of working at the company?Nothing none nothing nope nothing What is the most stressful part about working at the company?Managers, dispatchers, communication, yard, equipment What is the work environment and culture like at the company?Confusion, stress, no work zzzWhat is a typical day like for you at the company?12 to 14 hour days, decent equipment
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truck driver

doing automotive for Chrysler and fordloads very day to day sometimes they can put you on the load boards. routes are set per driver and can very from anywhere in mi to Chicago or Ohio is okay but can be hard to get a hold of. texting works best with them.
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3rd shift Dispatcher

West Side transport is a great stepping stone to start a career in logistics. During the day there is a whole office of people in house who can help resolve a problem and if you don’t know the answer somebody does. The company values learning and support through training and coaching to make sure anyone who wants to know how to do something can learn; however, I work nights and I often do not have access to any sort of support after hours and I frequently have to make judgement calls that are not always what the day team wants. These are situations where instead of coaching after hours team I usually just get a strongly worded email from some manager I’ve never actually met. I should have done some research on salary ranges for this position because as I become more senior I realize that I am doing the job of the entire office at night from breakdown, planning, dispatching, and resolving issues for drivers when during the day there are normally whole departments dedicated to doing just one of those things. That aside I have received 2 raises since joining the team a year ago but both raises were prorated and honestly offensive. If the after hours team is doing the job of the entire office you would think they would receive some sort of pay incentive or at least an incentive for sacrificing my whole weekend with 10-12 hour days. If you are looking for a career in logistics I recommend you steer clear of night operations as we do not get enough recognition for carrying the fleet after hours. To wrap this up I’d like to also mention (this is probably the case for any after hours - 


Learning is encouraged, decent management, private work spaces, paternity rooms for mothers


Poor pay, night dispatch is treated poorly by day team, over worked at times, impossible to get time off
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Not worth your time or Hassle

They don’t live up to their words. If they promise you one thing it’s always something else to keep from paying you what they promised you from the beginning. Trust me it’s not worth the hassle. Very underpaid company you’ll be working for pennies … They are very manipulative people but once they got you in their hands it’s different excuses for why they cannot pay you what they promised. Everything seems peachy once they greet you there but once you get into their equipment they own you. Just really a company for older drivers and not for a hungry young person looking to succeed in life because it’s definitely not worth your time away from home.
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Don't work there if you have any yrs behind you

What is the best part of working at the company?Was none fired for going 3 miles over speed limit. Total bsWhat is the most stressful part about working at the company?Never know how long a day you haveWhat is the work environment and culture like at the company?Not good most drivers last 30 days average What is a typical day like for you at the company?Never know what the day will bring
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Good employees

Great atmosphere. Corporate don't know ever needs are. Mostly every fiber willing to help out. On-site manager is excellent but corporate don't let her do her job. They micro manage
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Good equipment

They use to be a good company. Treated drivers like a person and your driver manager didn't try to go out of his way to be a jerk. Been back here 3 months and nothing they told me is what I am doing. And it doesn't help that I can't stand my driver manager.
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Good experience

What is the best part of working at the company?Good work environment, drivers are treated fairly, and drove newer equipment.What is the most stressful part about working at the company?Driving in traffic which cannot be controlled by company,What is the work environment and culture like at the company?Most other drivers are good folks as is the management.What is a typical day like for you at the company?Driving to customers and delivering freight.
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Nice trucks!

On the whole it is a very great company to work for. They don't make empty promises like a lot of companies do. Just like a majority of the companies out there the after hours and weekends staff leaves a lot to be desired and that's if you can get someone to answer the phone or computer.
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Overall rating

Based on 164 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Compensation/Benefits
2.8 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
3.0 out of 5 stars for Culture

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