Productive office, fun family friend workplace environment.
Dental Assistant (Former Employee) – Santa Ana, CA – January 28, 2019
Western Dental is amazing when it comes to training there employees whether its front staff or back staff, you will receive the best knowledge. The company goes by the book and its amazing. They should definitely appreciate their employees that have been there for more than 1 year and provide them the raise they deserve without having to lose them, in order to then offer them a raise to stay. You would think with being such a big corporate company they would be taking care of there employees but they are very tight when it comes to a raise.
The Mission and Vision of the Company must be reflected in their employees.
RDA-Orthodontic Assistant (Current Employee) – California – January 16, 2019
Western Dental is a Company driven with love and passion for dentistry aim at giving better if not excellent dental service to patients . Co workers are very helpful and my Supervisor is always available and easy to reach out. Although there are minimal differences to clinical procedures e.g, deband of phase 1... some requires final study model and some do not... Personally, phase 1 deband , patient is still on development stage and lots of changes will still take place so i agree on not having a final study model :)
Dental Hygienist (Current Employee) – North Hollywood, CA – January 8, 2019
Working for the company, it can be very fast paced depending on the flow of patients in where the office is located. It's difficult to know the role of Dental Hygienist in each office, some expected me to do everything on my own and others expected me to do everything you can to help the office. When working in various offices, I tend to get confused how each office works. I just hoped that Western Dental have one protocol that all the offices can follow and not too many ways to do things.
Company gives good health insurance job is very demanding.
Dental Assistant (Current Employee) – Highland, CA – December 26, 2018
I've gotten my work experience with the company here but the growth opportunities aren't the best and I don't get paid for all the hard work I do for the company. The turnaround for employees is always quite fast because the company does not offer competitive pay for what is required to do
Dental Assistant (Former Employee) – Hanford, CA – December 26, 2018
I got to learn a lot working there. The staff was nice and the patients were great. The Dentist were very caring of their patients. The front office lacked keeping it clean by allowing food and drinks in. Management was ok when they were present.
Fast paced with never a dull moment but below average wages
Receptionist/Insurance Coordinator (Former Employee) – Yuba City, CA – December 18, 2018
I loved how busy I was all the time, and working my way up in the front office was facilitated with training in the office. Sick and vacation pay was very fair and if you're in management the bonuses can be quite nice. But the average wage is below what you'd make elsewhere in the same position, and raises are minimal and hardly noticeable. There is way too many patients scheduled so providers are worked tirelessly and I feel like it affected their chair side manner with patients.
Fast paced, long term job security, paid time off
Low wages, too many patients seen per day, lots of nevative patient experiences
Customer Service Representative (Former Employee) – Orange County, CA – November 16, 2018
I was placed on the wrong department when I initially applied for a certain position ,it was lack of miscommunication from their part, So the director advised me to resign to be moved to where I wanted to be placed since I filled my application ,so I had to resign to reapply I was promised a spot to where I had to re apply and just to be told I wouldn’t be hired. It wasn’t my fault I was placed at a position I didn’t want to be placed at. So this job isn’t reliable they DONT accommodate your needs if they do they will first give you a lesson and be rude
Easy job if familiar with call center, but pay is bad for ALOT of work
Lack of communication, no proper training class, no set schedules
RDH (Former Employee) – California – October 24, 2018
Upper management is terrible Office managers were great Too many deep cleaning per day Too many patients booked at same time Not a great place to work Back staff needs to refresh their infection control problems Want you to push treatment to meet production goals
Insurance Clerk/Assistant Manager (Former Employee) – Anaheim, CA – October 21, 2018
I started my employment as the receptionist and within a year I was promoted to be the insurance clerk. I would also travel up north to help other offices with their behind billing. Our staff was very fun to work. Everyone got along well and we all helped each other because it was a very busy office. The hardest thing about that job was the last manager she wasn't willing to no longer accommodate my working schedule for me to continue my college education. I had a good experience working at western dental.