Western Express Employee Reviews

Don’t believe all the negative they say about the company. Every company has it flaws there is nothing pretty about trucking driving. It’s not peaches and cream. As long as you have that in your head this is a great company. This is the only company that will let you go solo after 70hrs with your trainer if you are comfortable. When you go learn all you can.

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Official response from Western Express

August 23, 2022

Thank you for your 5 star review! We appreciate you and everything you do.

Driver Manager

Driver Manager (Former Employee) - Plainfield, CT - September 20, 2023

Let me see if short and sweet. As any employee for this company, they do not care about you. You are just a number in their eyes. When you reach out to the CEO for help and they don't care, time for you to stop caring about your job. 80 hours a week for nothing.

Pros

None

Cons

Everything

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Official response from Western Express

September 25, 2023

Thank you for your review. We would appreciate you sending any details on your experience to HumanResources@westernexp.com.

Western Express insights

Based on 1,118 survey responses

What people like

Energizing work tasks
Clear sense of purpose
Ability to learn new things

Areas for improvement

Fair pay for job
Trust in colleagues
Sense of belonging

Orientation

Flatbed Driver (Current Employee) - Nashville, TN - September 19, 2023

Orientation was 2 plus another 2 days for the flatbed division. It was based out of Nashville Tennessee. My training is 70 hours. Pay for training is about 93$ a day

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Official response from Western Express

September 25, 2023

Thank you for leaving feedback on our company. Let us know if you have any suggestions on how we can improve but we appreciate the five stars!

Trash

Company Driver (Former Employee) - Nashville, TN - September 19, 2023

I wouldn’t recommend this job to a animal the bottom of the barrel this job was one that made me question trucking all together they hire felons and out you in the truck with just anybody to train

Pros

None

Cons

Everything from hotel to staff to other employees

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Official response from Western Express

September 25, 2023

We appreciate you taking the time to leave us a review. If you have any specifics on your negative experience, we would appreciate hearing about them at HumanResources@westernexp.com.

Easy going place

Flatbed Driver (Current Employee) - Richmond, VA - September 17, 2023

If you are looking for a company that will not ride your back. This is the place. Don't believe hype at the company provided terminals during orientation. At this company you get what you give.

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Official response from Western Express

September 25, 2023

Thank you for the 5 stars! We appreciate your insight and if you have any recommendations please let us know at HumanResources@westernexp.com.

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Experience only

Truck Driver Class A (Current Employee) - Nashville, TN - September 17, 2023

Decent company to get your experience and leave.. dms leave you alone as long as you doing your job.. great for new CDL holders.. if u have problems it’s hit or miss how long it takes to be solved.

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Official response from Western Express

September 25, 2023

Thank you for your feedback. If you have any specific details on your experience with resolving issues, please let us know at HumanResources@westernexp.com so we can take steps to improve.

A place to work if you need it

Truck Driver Class A (Former Employee) - Allentown, PA - September 15, 2023

For me, it wasn't as bad as others, but it could've been better. If your in the northeast prepare to be delivering a lot of water loads. Trucks only go up to 66/67mph, no inward facing cameras, no refrigerator or inverter. My DM wasn't bad, he tried to get me loads and keep me moving. However, you will end up sitting at some point and the pay wasn't great. If you need experience you can get it here.

Pros

Don't micromanage you too much, they will hire just about anyone

Cons

Low pay, they want to give you 34hr resets instead of a two day weekend like their recruiters tell you, sometimes sitting an entire day or weeked waiting for the next load, night dispatch and breakdown seems to be nonexistent, if you have a breakdown and you're not under a load you don't get break pay

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Official response from Western Express

September 25, 2023

Thank you for your feedback. We are continuously adding to our fleet of trucks and all our 2022 and newer trucks have inverters. We take pride in offering paid training to new drivers but are always open to suggestions on how to improve. Please send any specific recommendations to HumanResources@westernexp.com.

Not that Great.

Truck Driver Class A CDL (Former Employee) - Bethlehem, PA - September 14, 2023

What is the best part of working at the company?Not the family friendly company they portrayed to be. The money for the job is lacking.What is the most stressful part about working at the company?Getting home and making the money they advertise you can make What is the work environment and culture like at the company?All for self. Equipment is not the best What is a typical day like for you at the company?Regular day driving a vehicle

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Official response from Western Express

September 25, 2023

Thank you for sharing your thoughts about your experience with us. Your feedback is essential to our improvement. If have any more insights or suggestions to share, please feel free to do so at HumanResources@westernexp.com

not fun

Company Driver (Current Employee) - Nashville, TN - September 12, 2023

the pay is not the best but a second chance company , you will not be able to go home for at least 2-3 weeks at a time soo basically you will be out for atleast a month

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Official response from Western Express

September 25, 2023

We appreciate your feedback. With our company, there are several different opportunities based on where you live. While some drivers stay out 2-3 week, we also offer regional in the northeast depending on experience levels. Our owner operators are not under forced dispatch and are able to make their own schedule. If you have any questions or concerns please reach out to your driver manager or you can always reach us at HumanResources@westernexp.com with any suggestions on ways we can improve.

It was unpredictably stressful

Owner Operator Truck Driver (Former Employee) - Nashville, TN - September 12, 2023

What is the best part of working at the company?Opportunity to enter into my trucking career.What is the most stressful part about working at the company?My pay settlements being incorrect.What is the work environment and culture like at the company?The work environment Inconsistent What is a typical day like for you at the company?A typical day is unpredictable

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Official response from Western Express

September 25, 2023

We appreciate you taking some time to leave us your feedback. We are always looking for ways to improve and would appreciate any details or specific recommendations sent to HumanResources@westernexp.com.

Jobs at Western Express

Entry Level Class A CDL Truck Driver - Hiring Immediately No Experience!

Trailer Operations Manager

Nashville, TN

30+ days ago

Good start up company

Driver (Former Employee) - Baltimore, MD - September 11, 2023

Good for a first step ur not going to make real money until after your 1st-2nd year with any company .. So this is a company you can start with and get experience

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Official response from Western Express

September 18, 2023

Thank you for taking the time to leave your feedback. We are happy to offer a paid training program for new drivers and give them the opportunity to grow. We have a lot of different incentives for new drivers to make more money such as teaming or referring a friend! If you have any additional recommendations, please reach out to HumanResources@westernexp.com.

good for beginner

Company Driver (Former Employee) - Richmond, VA - September 10, 2023

Good stepping stone, just good for beginner,There is no perfect company out there. They give opportunity to new driver,wish the trucks had a inverter and a fridge.

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Official response from Western Express

September 18, 2023

Thank you for taking some time to leave your feedback. We are continuously adding to our fleet and all of our 2022 and newer trucks now have inverters. We are always looking for ways to improve and would appreciate any more recommendations sent to HumanResources@westernexp.com.

Entry level trucking company

Team Lead/Driver (Former Employee) - Plainfield, CT - September 9, 2023

Pro - they do not want to talk on phone. Pro - everything is done on TabletsCon - Tractors are a lot older than advertisedCon - equipment is not well maintainedCon - relay drivers would pass off OOS trailers to you due to lack of experience.FYI -- much more enjoyable as team then as solo.Solo - no miles, long delays and long repair times at terminalsTEAM - They ran the tires off the truck. Pushed repairs thru shop to keep us running! D & H & run baby run!!! 😇

Pros

Teams Great

Cons

Equipment not maintained

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Official response from Western Express

September 18, 2023

Thank you for taking the time to leave us a review. We understand that equipment is important in this industry and strive to keep our fleet in the best condition possible. If you could send any details regarding your experience we would appreciate it. HumanResources@westernexp.com

Non productive for a experienced driver

CDL Class A Driver (Current Employee) - Nashville, TN - September 9, 2023

What is the best part of working at the company?Can’t think of one because they’re a very deceitful people in this company beginning with the recruiter What is the most stressful part about working at the company?You’re on the lowest end of the industry

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Official response from Western Express

September 18, 2023

Thank you for taking some time to leave your feedback. We're sorry to hear that you had a negative experience with our recruiting department. Transparency is very important to us and we would appreciate any details regarding this sent to HumanResources@westernexp.com.

Really bad

Truck Driver (Former Employee) - Allentown, PA - September 7, 2023

Pay is to inconsistent, one week you can make 1000 and the next 3 weeks 300, don’t get fooled if you signed for regional don’t stay out for the weekend unless you want to run 2 weeks, just refuse the load and get home (they gonna say that you have to pay fuel surcharges but they never took it from my paycheck) and you will see how they never again give you those type of load, (based on my own experience), regional starting 40cpm, 46cpm in 3 months, but you barely get miles anyways.

Pros

You can reach management easier if you live by the terminals

Cons

The company itself.

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Official response from Western Express

September 14, 2023

Thank you for taking some time to leave your feedback. We are always looking for ways to improve and that starts with detailed experiences from the road. We would appreciate you sending any specifics or recommendations to HumanResources@westernexp.com

Good to get experience

Driver (Current Employee) - Allentown, PA - September 4, 2023

Good stepping stone recruiters tell you one thing to get you in the door but driver manager says differently and won't get the specific info you need

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Official response from Western Express

September 12, 2023

We're sorry to hear about any miscommunication with your onboarding. Transparency is very important to us during the hiring process. Please let us know some more details at HumanResources@westernexp.com so we can address this.

$500 for 60-70h a week teaming

CDL Class A Driver (Current Employee) - Bloomington, CA - September 4, 2023

The is no work for those who are new to the company and the priority is for trainers. Most people leave this job within 2 months. This is not to say you can’t make money with the company although you will need to be with them over a year to get on an account like CA-FL.

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Official response from Western Express

September 12, 2023

We're sorry to hear about your negative experience with our company. We appreciate all of our drivers and are always looking for ways to improve. Please share any details or suggestions to HumanResources@westernexp.com.

Great

Driver (Current Employee) - Pennsylvania - September 3, 2023

For starters they don’t require to much have trainers they can assist on all the basic functions of the job and guide you for 2 weeks to ensure you are ready to go

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Official response from Western Express

September 14, 2023

Thanks for the five stars! If you ever have any suggestions on how we can improve please let us know at HumanResources@westernexp.com.

Challenging but rewarding learned alot

Flatbed Truck Driver (Former Employee) - Nashville, TN - September 3, 2023

What is the best part of working at the company?Great starter company. Averaged $1200 a week right out of cdl school and learned a lotWestern doesn't have the best reputation but my dm was great and experience not bad.What is the most stressful part about working at the company?Hours of service regulations in unfamiliar areasWhat is the work environment and culture like at the company?Depends on your relationship with your dmDriver manager/ dispatcherWhat is a typical day like for you at the company?Drive 8 to 10 hrs work hour or two more

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Official response from Western Express

September 12, 2023

Thanks for the feedback! We're always happy to hear positive reviews regarding driver and DM relationships- they are very important. If you have any suggestions on how we can go from 4 stars to 5, please don't hesitate to reach out to HumanResources@westernexp.com

You will make money as a team driver or trainer

Driver/Operator (Current Employee) - Bloomington, CA - September 1, 2023

Western Express is a good second chance or a starter. Getting loads is ridiculous if you a solo driver. Team drivers and trainers make the most mon$

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Official response from Western Express

September 12, 2023

We appreciate you taking some time to leave your feedback. If you have any recommendations on how we can improve, please let us know at HumanResources@westernexp.com.

Don't go. Very simple. I am looking at a couple other companies to start over with.

CDL Class A Driver Regional (Former Employee) - Plainville, CT - September 1, 2023

What is the best part of working at the company?None… Support and dispatch were virtually ever there when needed most. What is the most stressful part about working at the company?No help in navigation . Did not care if I would go over hours. Online whil training, never got a day , well maybe 1 night staying in a rest stop. What is the work environment and culture like at the company?Dispatcher didn't really care how the job got done. No help with drive time/off time mix. What is a typical day like for you at the company?There was no typical day other than always flying by the seat of your pants feeling desperate for guidance as a new driver.

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Official response from Western Express

September 12, 2023

We appreciate you taking some time to leave your feedback. We apologize for the lack of communication and understand that the demands of trucking can be very stressful. We are always trying to improve communication with our drivers and would appreciate any details regarding your experience sent to HumanResources@westernexp.com.