Enrollment Counselor (Former Employee) – Salt Lake City, UT – July 10, 2018
I loved my co-workers at WGU, but the pay and advancement were not great at all. My first manager has been with the company for a long time, but she was complacent in her job and didn't know how to manage.
Program Mentor (Current Employee) – Utah – July 10, 2018
I worked at WGU for 8+ years. In that time, I worked very hard on lots of extra projects in an effort to get promoted. The result? I was told by my senior manager to "slow down" and "stay in my lane". There are very few opportunities for advancement and they do not promote much from within. Management does not want your feedback. They say they do but they really don't. Just keep your mouth shut, keep your head down, and do the minimum. The new CEO pretends to have a heart but all he cares about is his own legacy.
Working from home is nice.
low pay, no advancement, mean managers, chaotic environment, poor management
Program Mentor (Current Employee) – Remote – June 27, 2018
WGU is a fantastic place to work! The job is very flexible and I get to work from home, which is fantastic! My team and manager are easy to work with and we meet twice a year at various locations (i.e. Salt Lake City, UT or Disney World in Orlando, FL).
fun place except no meaningful professional growth and development.
Test Development Expert (Former Employee) – Salt Lake City, UT – June 15, 2018
Good place to start but very little growth. Promotion and advancement based on friendship favoritism, and small group memberships and loyalties.Managers frequently absent and hands off. very little training on skills and development plans for employees.
free breakfast and timeoffs
poor access to software and work tools. managers frequently absent and hands off.
Student Mentor, Health Professional (Former Employee) – Salt Lake, UT – June 10, 2018
Met with assigned students achieve their goal of obtaining they BSN to MSN, Lot's of student communication Student Advocate Weekly meetings and updates Hardest part of job- daily changes with classes Enjoyable part of job- when students graduate
Student Mentor (Former Employee) – Salt Lake City, UT – June 8, 2018
Performance was based only on how many students you could get to finish classes on time. No other quality measure mattered if you couldn't force students into completing their work by calling them weekly. Needed to be "on call" for student needs 24/7
Program Mentor (Current Employee) – Remote – June 5, 2018
WGU is a new approach to education which is a great concept. However, a relationship with students feels moreso like a sales position versus a mentorship relationship. Your score is based on the outcome of your students. If your students do not complete term goals it reflects poorly on the employee.
Course Instructor II- IT Business (Current Employee) – Salt Lake City, UT – June 5, 2018
This is a great place to work because of the benefits offered and the ability to work from home. You are able to see the results of your assistance to students in realizing their goals and dreams. My last manager was outstanding. Opportunities are numerous and advancement is available without having to be a manager.
Course Instructor (Former Employee) – Remote – June 3, 2018
Horribly run company. The amount of workplace incivility is incredible for a remote job. It is the opposite of everything we should be striving for as a society. They only promote people who lack the critical thinking skills to realize what's going on. All good, ethical educators leave. Save yourself the stress; don't even apply.
Stay away and protect your character, they will attack you for being morally bound.
Program Mentor (Former Employee) – Work from home – June 2, 2018
Racist and very cut throat, will try to make you break policy to get results and then tell you not to tell anyone who asked they told you. When you refuse they retaliate and state you do not pay as a team player. Recently sued by DOE and told to hide important info when questioned.
MANAGER, PROGRAM FACULTY (Current Employee) – Remote – May 30, 2018
I really do like WGU and it is a great place to work. With my role, though, my work can be kind of boring and there is not currently opportunity to move around at my level (though I know they are working on creating more opportunities and realize this is a shortcoming). The people are great and higher leadership do care, they listen, and will make right changes within reason. Pay is okay but benefits are fantastic!
Benefits, working from home, work environment
currently not a lot of movement within the company options