Poor Management, Lack of Empowerment
Community Manager (Current Employee) – Orange County, CA – October 16, 2014
WNPM, at first glance, appears to be a strong and well oiled machine. Once you begin working for them, you'll soon realize that the CM and the Regional Managers have no authority to make decisions and the customer service truly suffers. WNPM does not invest in their properties and the residents pay far more than they should for an apartment that is falling apart. The organization is quick to go on a "witch hunt" and will "point the finger" rather than determining a solution. WNPM spends tens of thousands of dollars on a "kick-off" event where everyone dresses up and receives awards, yet they pay their employees horribly low wages and don't show "intangible" signs of appreciation. The company is obsessed with "full disclosure", yet this full disclosure gets you "black listed" and you are not afforded the opportunity for promotions. Once you choose another career path, your days are numbered and you don't matter to the organization anymore. The hardest part of my job is navigating the childish politics of this organization. I wish others working for WNPM all the very best and hope management will realize this is not how successful businesses run.
Advancement, no PPO medical.