They claim to be "values" based.
Resident care (Former Employee) – Elk Grove, CA – June 7, 2017
Really everything comes down to money. All they care about is revenue and increasing rent for the residents. They claim to put the resident first but will gladly except someone who is not healthy or even dangerous to have in assisted living if it means filling an apartment.
Staff is over worked and underpaid. Managers are expected to work all holidays, events and be on call 24/7 but they get no Christmas bonus or compensation or OT, OT even a "thanks".
Home office execs have no clue what assisted living is really like and expect unrealistic working conditions to "stay in budget".
Residents are amazing, loving, and so grateful. Line staff is some of the hardest working people I've ever met, they truly care about the residents.
Home office, hr, low pay, little to no compensation.