White Castle Employee Reviews
Review this companyJob Title
All
Location
United States2,229 reviews
Sort by
My 1st job
Cook/Prep (Former Employee) - Columbus, OH - January 28, 2023
Indeed Featured review
The most useful review selected by IndeedGreat job worked there in 1996. I was 16 and it was a fun place to work as a kid. I made $7 back then now they make $15 how time has changed. They continue to innovate but at the same time keep it classic.
Was this review helpful?
Thoroughly enjoyed position.
Crew Manager (Former Employee) - Minneapolis, MN - January 24, 2023
Working with White Castle was the best entry job I could have asked for. Ive spent about 4 years at this company & have worked my way up from team member to crew manager. Though I am no longer employed here, White Castle has provided me with all the skills necessary for a successful future. Of course every workplace has its downfalls, but the environment makes up for it. Would recommend giving it a shot.
Pros
Environment.
Cons
Flexibility could be better.
Was this review helpful?
White Castle insights
What people like
- Ability to meet personal goals
Areas for improvement
- Overall satisfaction
- Trust in colleagues
- Sense of belonging
Not a great environment.
Team Member (Current Employee) - Bronx, NY - January 21, 2023
Was promised training in job ad I saw. Was put on grill first day and pretty much got on everyone's nerves. Management talked down to me and to each other.
Was this review helpful?
Team and customers
Manager (Former Employee) - Reynoldsburg, OH - January 15, 2023
At the end of the day, what made this job was the team I had and my customers. That’s why I stayed for so long. My GM was wonderful at the start. Would praise me for my good work. Ask for my input on lots of different aspects, and overall made me feel important in my management roll. In the end that input just became me running a majority of the store by myself. Even though I was just regular management. Working 16 hour shifts was “normal” by my store’s standards. Having a child while working here is difficult unless you don’t care about not seeing your child. Even though they preach about Family. Just not your own blood family. This place sucks you in.
Pros
Free food when you go to break.
Cons
Long work days unexpectedly.
Was this review helpful?
bad management
Team Member (Former Employee) - Plainfield, IN - January 13, 2023
There were many many scheduling issues such as not being scheduled or being put on and taken off the schedule. There were other instances of not receiving the information that you had to work until 1-2 days before.
Was this review helpful?
Horrible
Cashier (Former Employee) - New York, NY - January 13, 2023
Worse place to work they do not care about their employees they ask you to do job that is not in your job description. Worse place to work. They are very underhanded
Was this review helpful?
Fast paced job, decent pay
Team Member (Former Employee) - Orange, NJ - January 10, 2023
A very fast-paced and busy job, don't expect to have much downtime. Your experience comes down to management, but overall as long as you do what you need to do, it's all pretty light work. Expect to learn multiple postitions.
Was this review helpful?
Do not recommend to work here
Crew Manager (Current Employee) - Matteson, IL - January 9, 2023
All and all at this company there is favoritism. If you don’t kiss up to upper management or point out problems they purposely pick with you until you quit or set you up to be fired. Highly don’t recommend anyone works here.
Cons
The management does not care about their workers.
Was this review helpful?
Alright job
Cook/Cashier (Former Employee) - Cincinnati, OH - January 8, 2023
The managers are ok here but people don’t work as hard as you’d like them to and also the pay isn’t great for the hours you’re expected to work it’s really not the best
Was this review helpful?
Poor Communication, Big Egos, Lack of Empathy, Outdated equipment
Team Member (Former Employee) - Brooklyn Park, MN - January 7, 2023
There are better things in life to look forward to. Do not waste your time here. You will not be valued, and will be treated like a child. The environment was so toxic that I felt sick to my stomach the last week that I was there. Horrible Experience. The only thing I learned from this place is how low I was willing to go to make money. That's the lowest I'll ever go.
Pros
Free lunch
Cons
Horrible Teamwork, Lack of Consistency, Poor Training, Poor Pay
Was this review helpful?
Jobs at White Castle
Fun workplace
Food handler (Former Employee) - Crystal Lake, IL - January 6, 2023
The environment was very fun to work at, and people were great. My coworkers really made the team feel like a home. And family. The management seemed to care about their workers.
Pros
Good lunches/food. Fun work place. Decent pay.
Cons
Scheduling was slightly confusing
Was this review helpful?
Management
General Manager (Former Employee) - Dolton, IL - January 6, 2023
This company doesn't care about uts workers all they care about is the money they make. They don't give people a warning for a first offense they just fire you . They allow people too steal time and money from they and put more pressure on the people that works the hardest for them
Cons
No work life balance
Was this review helpful?
1 star
Crew Member (Former Employee) - Gary, IN - January 6, 2023
What is the best part of working at the company? There is nothing about working at the White Castle on 13th and Broadway in Gary, Indiana. The employees and management are unprofessional. What is the most stressful part about working at the company? The most stressful thing about working at White Castle is the lack of training. What is the work environment and culture like at the company? The work environment and culture is hostile. What is a typical day like for you at the company? The employees come in late with attitudes and are unwilling to assist one another as a team.
Was this review helpful?
It's ok
Shift Manager (Former Employee) - Queens, NY - January 4, 2023
Its fast paced and easy to work there as long as the lead is good and willing to work. Pay is good to if you. Overall its an ok first job or something to do while you go to school.
Was this review helpful?
Ambiente de trabajo estresante, con mucha hostilidad
Machine Operator AND general operator (Former Employee) - Jeffersontown, KY - January 4, 2023
Buen lugar para trabajar si estas dispuesto a que te traten mal.
Pros
Buen salario
Cons
Mal trato
Was this review helpful?
They very respectful
Line Cook (Former Employee) - Merrillville, IN - January 4, 2023
They are very respectful up there,I love working with.They would help you with anything you need.I love the company,it’s like a family to me,they help me out a lot up.
Was this review helpful?
Bad place
Crew Member (Former Employee) - Columbus, IN - January 2, 2023
They do not care how much work you do, it will go unrecognized with positions that were promise and never gave. Tons of drama and none of the manager care.
Pros
N/a
Cons
Everything
Was this review helpful?
liked workinh here
CREW MEMBER (Former Employee) - Villa Park, IL - December 22, 2022
starter job for highschool student or college student. like working here. Always hiring and flexibl with school schedule. mangement cares about your wellbeing
Was this review helpful?
Productive
Team Member (Former Employee) - Columbus, OH - December 21, 2022
typical day at work what you learned management workplace culture the hardest part of the job the most enjoyable part of the job. I did enjoy White Castle for the pay but never liked how they schedule me weekly
Was this review helpful?
Its depressing
Crew Manager (Former Employee) - Chicago, IL - December 21, 2022
Nasty restaurant the general manager is very rude , shows favoritism in the work place let's the other managers do what they want and they have no consequences
Was this review helpful?
5 stars
Shift Manager (Former Employee) - Maplewood, MO - December 17, 2022
What is the best part of working at the company? Moved up the ladder quickly with hard work! What is the most stressful part about working at the company? Dealing with the public can be tough at times What is the work environment and culture like at the company? Good fast paced work environment, everyone was treated decent. What is a typical day like for you at the company? Busy , have a couple daily rushes with cleaning in between
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at White Castle. Our community is ready to answer.Ask a QuestionOverall rating
5
748
4
642
3
488
2
172
1
186
Ratings by category
3.5 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Compensation/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture
Ratings from women
3.1
InHerSight Score2.7Personal Development
3.9Career Opportunities
3.0Family Support
Women rate the female-friendliness of their workplaces on InHerSight
Compare White Castle with
Questions about White Castle
- How often do you get a raise at White Castle?93 people answered
- What benefits does White Castle offer?49 people answered
- What is the best part of working at White Castle?48 people answered
- What is the promotion process like at White Castle?41 people answered
- What is a typical day like for you at White Castle?37 people answered
- What questions did they ask during your interview at White Castle?30 people answered
- What tips or advice would you give to someone interviewing at White Castle?29 people answered
- What is the vacation policy like at White Castle? How many vacation days do you get per year?24 people answered
- How often do raises occur at White Castle?20 people answered
- If you were in charge, what would you do to make White Castle a better place to work?18 people answered
White Castle Reviews by Job Title
White Castle Reviews by Location
Explore popular careers in White Castle
Discussion topics at White Castle
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at White Castle?
Learn about White Castle in popular locations
- Companies
- White Castle
- Employee Reviews