White Castle
Happiness rating is 65 out of 100
3.8 out of 5 stars.
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White Castle Employee Reviews in Louisville, KY

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3.5Work-Life Balance

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White Castle insights

Based on 619 survey responses
What people like
  • Clear sense of purpose
  • Fair pay for job
  • Ability to meet personal goals
Areas for improvement
  • Sense of belonging
  • Overall satisfaction
  • Trust in colleagues
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I loved my customers.

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The most useful review selected by Indeed
My favorite part about working at white castle was learning the leadership skills the job taught me at a young age , and also the atmosphere of providing a service to my community and making each customer feel valued and respected while also giving the best service I could.

Pros

The people

Cons

The people
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Excellent interview

Excellent at greeting, cooking and cleaning. Great customer service, orders getting out less than 5 minutes, multitasking and also, teamwork was really excellent orders out on time and cooked to order
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White Castles

I been working there for 3 months it was a bit much at first but I have grown to like it Although the managers and some of the team members are not very nice...But I need a job and it gives the hours you need You just have to be able to stand the bad attitudes from customers and employees

Pros

You get hours

Cons

You don't get overtime hours and the managers and customers are not very friendly
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It was good for a couple of years

I couldn’t take anymore stress from a fast paced job I just need a slow paced job to take my mind off stuff. Also my work experience with customers were bad some were decent
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Not for everyone

The white castle I worked at was very and overly sexist. My store manager was an woman who only hired men. I was the only woman on night shift before I left. Just be careful which location you work at. I wanted to make an career if it but looking at an store manager who has been there for almost 35 years and hasn't gone to an corporate level is discouraging.
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Great

I worked here for a short time. Great company to work for, I was just surrounded with negative people. I would definitely recommend. The pay is also great with opportunities to advance.
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They really care about the customers happiness which is not something most businesses care about.

I had a great time working with so many people that ranged in different ages. It was never dull and we always came together to complete our goal. Everybody stayed in a great mood no matter how stressful the work got.
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My white castle family

The people who I have worked with I have known for 12 plus years.we are all family and I love working with them.sometimes I would say that I look forward to coming to work most of the time.that right there just make the job worth having
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I give this company 3 stars and that’s pushing it.

There is no communication between management therefore the training for employees suck. There’s no fairness among employees, meaning some employees get treated differently than others. My advice would be to just do as your manager on that shift tells(they never ask nicely) you to do whether another manager told you otherwise. You will never know the correct way. If you do then it will be like you are showing the manager and team members up so that’s frowned upon.

Pros

The hours work great for me.

Cons

There is no sense of belonging or appreciation. Definitely no communication between management.
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Evelyn williams

I enjoyed working at White Castle I liked how the management worked with us during rush hours, I liked the hours for me to work because it gave me time everyday to do what i had to take care at home before i had to go into work .
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Jobs at White Castle

in Louisville, KY
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Thankful for the opportunity and structure

Needed better training. Needed better organization and structure. Management is not organized nor prepared for the amount business that comes to the business.
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Poor Management at Castle 17

All I’m gonna say is If you are not in the click at Castle 17 you are not gonna be there long at all!! The GM has her favorites and I should of went to corporate and had her job but KARMA will come back around

Pros

The 3rd shift manager is Awesome
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Wouldn’t do it again

Everyone working there was family. If you wasn’t related to the manager, you got treated unfairly. Also would switch your hours without asking about it.

Pros

You can work full time or part time

Cons

Bad management
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Whitecastle

It has it good and bad like every where.i love my team . they have lost the profit share for tbe 401k.the will move you up the ladder fast as you can handel it.but i dknt lime the r5 years till retirement . d taking our raises

Pros

My crew and customers

Cons

Attitudes and stress
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Team member

White Castle as a whole company is a great place to work overall. The particular store that I worked had a lot of issues within itself, and that is why I no longer want to work there.

Pros

Decent pay

Cons

Bad boss
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Good

White castle is a good place to work at. Make good money but I need more and willing to make a change. I like the insurance plan they have not to many companies do
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Great place to work

Its a great company to work for. If you start at an young age. You can move up in the company and become a team lead. White castles has great benefits.
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Great job if it had the right management

I loved my job at white Castle. Only thing wrong was management. I would love to go back to work for white Castle again. Nothing about working at white Castle was difficult.

Pros

Laid back

Cons

Management
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Good income

Enjoyed working there , it was a fun environment, they have flexible scheduling , I met a lot of new people, I really liked working there they have good benefits
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It’s ok

My first job I was 16/17 when I started it was nice for my first job in high school...They were very nice and all the employees worked well together!!!

Pros

Nice and clean restaurant
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Not that good, not many benefits

It's a stressful place to work, managers were great, workers were lazy the place is always busy there is sometimes where the place is empty but it gets busy after a bit

Pros

Free lunches, great breaks

Cons

Employee help
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Overall rating

3.8

Based on 2,072 reviews
5
712
4
611
3
452
2
152
1
145

Ratings by category

3.5Work/Life Balance
3.6Compensation/Benefits
3.6Job Security/Advancement
3.5Management
3.7Culture

Ratings from women

3.0
InHerSight Score
2.5Personal Development
4.2Career Opportunities
2.3Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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