Sales Associate (Current Employee) – Leesburg, VA – September 12, 2017
Very friendly, relaxed pace type of job until it does get busy and you kind of run around, see if customers are okay but yet again not try to be so annoying with them. During the weekdays it is chill and pretty slow at times.
Sales Lead (Former Employee) – Aurora, CO – March 23, 2019
I worked for the company for 6 years and was able to move up thanks to great management. Once the management team changed, there was opportunity within my store location. Great mentoring and chance to coach to my team's strengths and weaknesses.
Sales (Former Employee) – Fayetteville, NC – March 21, 2019
The company and everything it stands for is great. The pitch and sales approach is the most relaxed of any store I’ve worked for and it works. Customers love the relaxed environment and having casual conversations with employees. As a stylist at this location I believe most would enjoy it. For management positions, I would advise going to another location where management is professional and is willing to go above and beyond to be successful.
The worst place for work. They waist your time for one month to tell you when you can start as a trainee. Then, they will not pay you for hours that you worked for them as a trainee. They have the most unorganized schedule. Manager and assistant managers change the schedules when you are not there and expect you be there tomorrow. 20 people work in a small spot, so you won’t have enough hours there. For 2 weeks I had 12 hours there and that was hilarious. They don’t care if you need pay rent or you have children or tuition. They give you 40 percent off on regular prices and make you purchase and wear at work. About the commission, they lie and lie and lie. Never think about working there if you wanna have one job. Working in that place is good for old women who like their products as a hobby to use that 40 percent off.
Sales Lead (Former Employee) – Greenwood, IN – March 12, 2019
This company is well-ran and is your typical retail store and that is evident in the structure of the job and expectations. I enjoyed working here but I would have liked to be able to give my opinion and input on designs and how they are received by our demographic.
Readyfitgo Sales consultant (Former Employee) – Tigard, OR – March 12, 2019
A typical day at work at White House Black Market is basically just standing praying a customer would come in. The customer service there is horrible and the management team is just as horrible. I learned that not all managers have the mindset to be able to run a little boutique despite their title. They do not care about the clients or the employees. The hardest part is showing up because time goes by slow when you're in a depressing environment and I would not be surprised if people stopped shopping there. The most enjoyable part is my lunch break, but if you wanted to get a snack, be prepared to come back within 10 minutes or else they will freak out. If a manager takes a break she will do it for an hour and the employees can't even have a 15-minute break.
Sales Lead (Former Employee) – Midland, TX – March 10, 2019
Although I truly learned a lot from working for this company on how to push for sales, I didn't feel as if there was much room for growth at all. The work environment overall was definitely great but the pay was not.
Everyday was a new, fresh day to work and hit targets.
Sales Lead (Former Employee) – Glastonbury, CT – March 7, 2019
Working at WHBM was a completely different role for me as I had never worked in retail before. I found the training was a bit inconsistent and it was more of an exercise in learning how to work under each manager - training was split across managers. I enjoyed working with our clients on a daily basis - the most enjoyable part of my job was trying to "outfit" a client for a particular need - whether it be for one evening or a trip across multiple days. I love trying to understand what the clients wants / needs, and then figuring out how to meet those needs. The hardest part of the job was working with senior management in terms of what the Company was promoting verses what our Store Manager was targeting.
Sales Associate (Former Employee) – Charlottesville, VA – March 7, 2019
The company as a whole is great to work for. My district had some kinks to work through but overall after a change in management, but overall it was a great learning experience and taught me the world of sales and retail.
Sales Associate (Former Employee) – Bakersfield, CA – March 4, 2019
If you dont sell you dont work, if your dont work you dont sell. Dont plan on having this as a permanent job but also dont get another job while working here either the hours wont allow it if you get any
Sales Associate (Former Employee) – San Clemente, CA – February 20, 2019
I really did enjoy working at White House Black Market. All the ladies at my location were great to work with and we all got along. The general manager is an amazing lady and easy to work for. Only problem I had is that my schedule never followed my actual availability which kinda made school hard and was laughed at when I told the managers I was falling behind because of the scheduling conflicts. BUT other than there was absolutely no problems and working there as fun.
Lead Stylist (Former Employee) – Atlanta, GA – February 17, 2019
None of the leads behaved like leads. No one, including management came to work on time. Everyone talked behind everyone else's backs. No one was accountable for their behavior. I won't say that everyday was bad, we did have some good days, but they didn't balance out. The stylists tend to be these self-involved, can't live without their phones, always bringing personal business into work with them people who will occasionally look up and notice that there's a business going on around them. When you really see them on top of their game is when someone from corporate is on the way.
Store Manager (Former Employee) – Chicago, IL – February 4, 2019
No work/life balance. No appreciation for talent or hard work. Terrible pay and bonus structure. Aggressive sales tactics that are detrimental to company success. Underhanded management practices. Extremely toxic company and work environment. Customers receive a better discount on clothing than employees. Run from this company and do yourself a favor by working literally anywhere else.
Sales Associate (Current Employee) – White Plains, NY – February 4, 2019
I appreciate how the company prides itself on how the employees should dress for work and assist the customers. WE provide a personal shopping experience for our customers to ensure that all of their needs have been met.
Personal Stylist (Former Employee) – Tampa, FL – January 30, 2019
It's a sales driven job. You make commission so you work hard. It can get a little cut-throat but overall it's a fun job of dressing people up and making them feel beautiful. It's hard to get promoted though, especially if everyone on the team is determined to move up. Positions are limited. The company cares about it's employees.