Don't announce your property visit, show up unexpected and you'll see all that's going on.
Answered - Supervisor (Former Employee) - Malvern, PA
Hire people who are qualified to run a hotel instead of ones with no life experience and who don't know how to treat others. One word 'Respect'
Answered - Maintenance Manager (Former Employee) - Mishawaka, IN
Focus on being their for your associates. A monthly lunch-in doesn't give them a voice. Doesn't show you understand. Doesn't help them feel secure.
Answered - Housekeeping Supervisor (Former Employee) - Chicago, IL