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What advice would you give the CEO of Whitlock about how to improve it?

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Your technicians are you most valuable assets! Your biggest issue is management not going above and beyond. If your going to do company layoffs start at the top of each division. Keep your technicians and promote them into upper management, sales, designers, programmers, and etc. Also test your techs and see where they are out in there knowledge of AV. Also test them to see the best direction for him or her in the company. I also think before yo lay a employee off ask if he or she would considered relocating where you might need techs.

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