Willamette Dental Employee Reviews

You get a 401k match up to 4%, very considerate of your work life balance and will accommodate as much as possible. Very good PTO hours that accumulate.

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willamette dental review

None yet (Former Employee) - Portland, OR - September 22, 2023

not keeping up with market trends, disconnection between clinic and corp. not able to keep up with private clinic ownership pay, high turnover, not sure hwat else

Pros

set schedule

Cons

long hours

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Willamette Dental insights

Based on 147 survey responses

What people like

Supportive environment
Ability to learn new things
Feeling of personal appreciation

Excellent benefits

Patient Service Representative (Former Employee) - Hillsboro, OR - September 19, 2023

Best benefit package in the industry. The work schedule of four 10 hour days made it easy to get in appointments. There is always overtime opportunities as well.

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Depends which office you work in

Lead Care Advocate (Former Employee) - Lacey, WA - September 16, 2023

Willamette Dental Group is absolutely will take care of their employees. From full benefits, medical, dental, matching 401k, pay adjustment (not for front staff or call cemeteries representatives) to FMLA, FMLA family, you will have someone at your side to help you out and walk you to process. Training is available, you will always have someone to reach out to help you with patient requests.When it comes to culture, it depends which office you work in. A lot of people love to play a big dog including management and white that someone will always be a target, unfortunately. I was lucky enough to work in great office with great management, however I did work in other offices and was able to see how some function differently.

Pros

Dental, medical, 401K match, Pto, easy to request PTO, 4day work week, market adjustment

Cons

Understaffed, Culture depends which office you work in

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I absolutely love this company

EFDA Dental Assistant (Current Employee) - Gresham, OR - August 29, 2023

If you want to be respected and valued at any role and rewarded with bonus and great benefits work here . I love the motivation and support of team members/staff/dentists . They challenge you and give you tools to move up and train you for free to acquire additional certifications and skills . I love the required courses on diversity and culture awareness. They respect everyone and make sure everyone is educated on appreciate each individual’s unique talents .

Pros

Benefits /pay/respect

Cons

Long days

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Rough Experience

Dentist (Former Employee) - Corvallis, OR - August 22, 2023

Good benefits. You will see a ton of patients for relatively low pay and constantly be admonished that you're not practicing evidence based dentistry (read saving the insurance company money.) You get to tell patients that they don't need their third molars removed (many do) and they don't need a crown when they signed up for the insurance plan for those benefits. The CEO is like a cult leader and would spend the managing dentist meetings mocking people who questioned any of this.

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Great benefits, long work days

Registered Dental Hygienist (Former Employee) - Northgate, WA - August 17, 2023

Great place to be a new grad and work on your skills because you will likely get the chance to not only do hygiene but help with local anesthesia and restorative as well.

Pros

Benefits, compensation

Cons

Long work days, shortened appointments

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Awful

Dentist (Former Employee) - Washington State - August 10, 2023

The company neither cares for its employees nor its patients. The pay system sucks - they're always trying to scare you away from private practice. Private practice pays way more for less work and stress and you can dictate your own ethical treatment plan. At Willamette, it felt like being in school all over again - having to get permission through lengthy referrals for approval from supervisors not even in your state. You can advocate for your patient, you will not get far though since you are working for an insurance company. They do offer great benefits that are not typical in the dental field.

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No clinical autonomy

Dentist (Former Employee) - Everett, WA - August 9, 2023

I software will try to guide your clinical decisions and punish you if you use your better judgement, they tie your hands by calling them selfs conservative, but that is a cheap excuse not to do treatment

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Productive and fun

Practice Manager (Current Employee) - Seattle, WA - August 2, 2023

Amazing work culture. The manager and other colleagues have supported me since the day I have started. They have very very tenured employees which says a lot about the company than any review does.

Pros

Supportive people

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Jobs at Willamette Dental

Patient Care Advocate

Tacoma, WA

15 hours ago

Patient Care Advocate

Salem, OR

2 days ago

Patient Care Advocate

Kent, WA

6 days ago

Good schedule, terrible pay

Care Advocate (Current Employee) - Portland, OR - July 6, 2023

The "training" provided to new employees is severely lacking in any kind of structure. You're thrown to the wolves with a horrible computer system and very little training on how to use it. The pay is nowhere near what it should be for what is expected of you. Care Advocates are expected to be receptionists and schedulers, the medical records department, insurance dept, interpreters and so much more for really low pay. Up side? Four day work week.

Pros

Schedule, some nice coworkers and some of the dentists are nice

Cons

PAY. See comments!

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My favorite thing about this company is the support.

Lead Care Advocate (Current Employee) - Idaho Falls, ID - June 27, 2023

Each day, any question that arises, you have someone to ask or check with. Training and support is always available. In my office, teamwork is huge and we all work together very well.

Pros

Consistently earning PTO and unused PTO can roll into a sick bank.

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Official response from Willamette Dental

August 8, 2023

We appreciate you taking the time to provide us with your positive feedback on teamwork and that you feel supported in your position. Thank you for being a valued employee.

Proactive dental care and willingness

Dental Assistant/Receptionist (Current Employee) - Spokane, WA - May 30, 2023

Willamette dental is a wonderful place to work. The atmosphere is friendly and you're able to work up in your career. Management is always available for questions and want you to succeed.

Pros

Friendly environment

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Official response from Willamette Dental

August 8, 2023

Thank you for the positive feedback on the friendly atmosphere and management. We are happy to hear that you enjoy your position and the advancement opportunities that are available. Thank you for being a valued employee.

Best company

Dental Assistant (Current Employee) - Gresham, OR - May 30, 2023

Fast pace but manageable, 4/10's, Holidays paid or if it falls on a workday, they add that to your PTO bank, good raises which creates more retention to keep employees.

Pros

Pay, 4/ 10's, Pto, Paid Holidays, 401K and more

Cons

Nothing really. Maybe better health insurance? But it's better than nothing.

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Official response from Willamette Dental

August 8, 2023

Thank you for your feedback. We strive to be the employer of choice by caring for our employees, in addition to our patients. Our compensation team monitors pay ranges and merit increases are on an annual basis based on performance.

Excellent place to find long term opportunity

Talent Acquisition Manager (Current Employee) - Hillsboro, OR - May 21, 2023

The company has been around for over +50 years and follows evidence based dentistry. It is unique that we are our own insurance provider. Meaning we essential bill ourselves for any work being done. This model works well with patients as they get to avoid unnecessary fillings and crowns. The company itself has employees with lots of great tenure and has a stable income model.

Pros

Stability, growth opportunities

Cons

N/a

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Official response from Willamette Dental

August 8, 2023

Thank you for your feedback and for being a valued employee. We appreciate that you see value in our organization and our evidence-based technology and our preventative treatment approach that prevents any unnecessary procedures for patients. We are very fortunate to have a tenured workforce.

Great place to work until it’s not

Dental Hygienist (Current Employee) - Washington State - May 21, 2023

Willamette offers one of the best wage and benefit packages out there. Because most patients are on a one year recall, hygienists are required to take x-rays, perio chart, and remove one years worth of stain and calculus within a 50 minute appointment. The company has chart audits and places lots of importance on paperwork being completed with perfection, but no review for actually calculus removal. Hence, it is a frequent occurrence to find residual radiographic calculus that has been present for several years because hygienists have to spend too much appointment time on non scaling tasks. If you want great benefits, high wages, and a place that doesn’t care if you clean teeth well, Willamette Dental Group is for you.

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Official response from Willamette Dental

August 8, 2023

Good pay and benefits but it’s not worth it!

Care Advocate (Former Employee) - Longview, WA - May 10, 2023

I loved working for this company at first but by the time I left, I dreaded going to work and was miserable. I switched positions and offices because I hated it and things were still just as bad if not worse I wouldn’t recommend working here to anyone.

Pros

Good pay and benefits

Cons

Toxic office environments, staff gossips a lot and talks about inappropriate things at work, HR doesn’t care. Management plays favorites.

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Official response from Willamette Dental

August 8, 2023

Thank you for providing your perspective and we are sorry to hear that you did not have a positive experience towards the end of your employment with Willamette Dental. We always welcome feedback and would encourage you to reach out to WDGemployeerelations@willamettedental.com

Here you can make your dreams come true!

Dental Tech (Former Employee) - Vancouver, WA - May 9, 2023

I started to work for this company 8 y ago nd never had a problem with work flow. As long as you do what you are supposed to do -Its great!Compensation and environment is healthy and good.

Pros

Great benefits, pay is above average, Good work/life balance.

Cons

They can be oppressive on your religious opinions.

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Official response from Willamette Dental

August 8, 2023

Thank you for your feedback and appreciation for our employee benefits and work-life balance. We value your hard work and dedication to our patients while you were an employee with Willamette Dental. If you would like to discuss the oppression you felt towards your religious opinions, please reach out to WDGemployeerelations@willamettedental.com

Fun Workers, Poor Management

Dental Assistant (Former Employee) - Tacoma, WA - May 5, 2023

Unfortunately, my experience with the management at this dental company has been extremely disappointing. There seem to be significant issues with communication, organization, and leadership.First and foremost, the communication within the management team is severely lacking. I have witnessed multiple instances where important information was not passed along to the relevant parties, resulting in confusion and delays. Additionally, there seems to be a general lack of transparency, with important decisions being made without any input or consultation from staff members.The organization within the company is also a major concern. There is a clear lack of structure, with no clear chain of command or defined roles and responsibilities. This has led to a chaotic and inefficient work environment, with staff members frequently unsure of who they should be reporting to or what tasks they should be prioritizing.Finally, the leadership within the company is sorely lacking. There is no clear vision or direction, and the management team seems to lack the skills and expertise necessary to effectively lead the company. There is a general sense of disengagement and apathy among staff members, with little motivation or enthusiasm for the work that we do.Overall, I would not recommend this dental company to anyone looking for a well-managed and organized workplace. The poor management is a major obstacle to success and is likely to continue to cause issues for the company in the future.

Pros

Benefits and Fun Co-Workers

Cons

Management and Communication

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Official response from Willamette Dental

August 8, 2023

We appreciate your feedback and providing your perspective. Our management team analyzes all feedback to help measure where the company excels and where improvement is needed. Thank you for your efforts and contribution to the organization, if you would like to further discuss please reach out to us at WDGemployeerelations@willamettedental.com

Unhealthy place to work

Dental Hygienist (Former Employee) - Eugene, OR - March 13, 2023

Overworked, understaffed,Unethical practices Pathetic care to patients NOT a place to deliver good care to patients.Horrendous paperwork Managed care at the finest

Pros

10 hour days

Cons

Assembly line work, doctors make ALL decisions based on how it affects their paychecks

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Official response from Willamette Dental

April 25, 2023

Thank you for providing feedback. We understand our hours may be demanding, however our schedules ensure our patients receive quality care they need. If you are open, we would appreciate talking with you further to gain some insight from your perspective. Please consider reaching out to WDGemployeerelations@willamettedental.com.

Great money, heavy burnout

Dental assistant (Former Employee) - Richland, WA - February 28, 2023

Great benefits and pay, with that said..Long very busy, bordering on overbooked days which leads to employee burnout and eventually lower quality dental care. Assembly line “corporate” environment, management favoritism of your “ chosen” clicky, powertripping shift leaders in richland location. Fear based management style.

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