Pays Poverty Level Wages; Provides Little Training
I just started a part-time job at Williams Sonoma about a month ago, The job was supposed to be 20 hours a week, but since I started I have had just 10 hours a week. The training is awful - the little they provide for their complex systems and rules is either standing over your shoulder, barking corrections, or listening to your sales conversations and then evaluating what you said. There is no written guide to doing the ringing up, and they have three different web sites to find product information: one tells you the sku, another tells you how many of any item is in the store, and the third provides you with a product picture,
You have to have 3 different id numbers to sign on a register, The management do not like questions, and direct you to the web sites to answer any questions you have, There is little information about the products except what is online, but they do not allow you to look up product information unless a customer needs it, which makes it difficult to learn about the merchandize, Perhaps they expect us to review the information on our own time, but I would have to be paid before I study pots and pans, espresso machines, pasta, aprons, towels and the rest, I am an award winning writer and took this job because I love to cook, and needed some cash, not because I love cookware.
Co-workers are very burdened and don;t like to talk, The most enjoyable part of the job is talking to the customers, which management discourages unless it will result in a significant sale,
Close to home, beautiful merchandise
Poverty wages, Schedule that changes every week