I usually was the opener of Customer Service Desk at my location of WinCo. I did everything from Item Returns, Lottery, Tobacco Sales, Western Union (Money Transfer Sends and Receives, and Money Orders),Cashing Approved Employer Payroll Checks, Handling of Customer Complaints, Lost and Found, Helped with Cashiering, Employee Training, and I backed up Upper and Lower Management.
I have learned from working at my location that Management is not there to back you up, especially when they provide you with Policies and Procedures and when you go by the book, they do the exact opposite. The same Management thrived on drama, creating it for absolutely no reason, and then wanted the employees to tell on each other and make complaints on each other. I am against this type of behavior and went elsewhere.
The only enjoyable part of the job was getting to know most of our Customers, and our Benefits Package. The hardest part of the job was getting yelled at for minor thing, or things that you had no part of, and all while working for a non- livable wage.
Hourly wages are extremely low