Since each WS is a franchise theres barely any oversite. Management was a joke, played games with peoples schedules, constantly made commitments then failed to uphold them, dodged tons of food safety standards and corporate rules. Workers were either over worked or stood around, kissing up to management was only requirement to keep job. Owners kept forcing unqualified fam+friends into positions they couldn't handle.
Outside of management its your standard food service job, if you've worked a kitchen or register before you can do it, how bad it is will largely depend on customers attitude.
50% off a small lunch, earned sick leave