Wireless Advocates Employee Reviews

Found 539 reviews matching the search See all 544 reviews
Sort by: Helpfulness | Rating | Date
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
sales
Sales Consultant (Former Employee) –  Washington, DCOctober 17, 2018
Full Time Wireless Sales Expert
Responsible for leading and assisting employees to successfully achieve business and personal sales goals.
Deliver excellent customer service and support that inspires repeat visits and expanded our customer base.
Continually develop my product knowledge to guarantee the correct product for the customer’s needs.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very catty and unprofessional
Sales Representative (Former Employee) –  Lemoore Naval Air Station, CAOctober 10, 2018
Management is very poor, lack of communication. It seems like at this particular location traffic is very minimal and current employees are miserable individuals, started the job under false pretenses and full time is about 30 hours or less and is actully based on sales. So fulltime isn’t really fulltime. I wouldn’t recommend this location for experienced sales people. Great first job maybe.
Pros
Location
Cons
Catty, management, lack of hours
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
District leaders were very mindful
Sales Representative (Former Employee) –  Wichita, KSOctober 10, 2018
District leaders helped with anything and everything especially when no one else would provide fun learning environment gave ideas in different aspects and incentives for little goals we would meet
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work at
Sales Representative (Former Employee) –  Rancho Cordova, CAOctober 8, 2018
Phone activation
Worked with immediate supervisor
Promoted new device release
I think the job only got hard is when we had a long line and trying to get to everyone.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It's a great place for a first job
Wireless Sales Expert & Mobile IT Support (Former Employee) –  Albuquerque, NMOctober 4, 2018
I loved it when I first started, but then came the holidays. Where it felt like being at a busy Bar, and you are the bartender... People are rude to you and expect you to help them all at the same time, and they will verbally let you know. I don't know if anyone has ever gotten a cell phone or signed a contract (#sarcasm), but it's definitely not quick. You work at a kiosk with no seating for elderly or injured. So you pretty much will not like your life during holidays because literally hundreds of people want your assistance, but it is nearly impossible to get through everyone. And if it's the last day of a sale, you can imagine how irate people might get if they were there for 2 hours waiting to be helped, and still got rushed out by the costco staff during closing. The money was good on busy days and ALL other time terrible. You just make minimum wage. You make like $20/phone line that's new, and $15 for upgrade. So you do have to process a lot of accounts in a day consistently to receive good pay.
Pros
My manager and my manager only, oh and samples from Costco
Cons
Pretty much everything else
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good
Associate (Former Employee) –  Morristown, NJOctober 2, 2018
If you have good Sales skills as far as wireless products you will do well at this job. In order to get customers to look at the products you have to help them find items in what ever store you are partnering with at the time.
Pros
You can learn how the sales process goes at retail level
Cons
If the store is not busy you might get no commissions at times.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard work with barley no commision
Dover AFB. Worked as a sales Rep (Former Employee) –  Dover, DEOctober 2, 2018
CEO was very upset about having no sales, base is not very bust anymore and were in the back where no one knows where we are. Our commission was not at all good. We barely had any clients and management scheduled based on there schedule not on anyone else's.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not the place for those who want to move up.
Wireless Sales Professional (Former Employee) –  flaSeptember 11, 2018
If looking for a job with upward mobility then they are not for anyone.
while some mangers are easy to get along with, once you get to district and above they never are heard from unless you are under preforming.
never once did district or above stated we were doing a good job. just wanted t know why sales were slow.
Pros
None that I can think of
Cons
Starting to work for them
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Working alone, deciding solutions to satify customers needs daily
Sales Manager (Former Employee) –  North ChicagoSeptember 4, 2018
very fast paced working but very easy work with different phone companies Working alone, deciding solutions to satify customers needs daily. needs better managers with even ethnicity
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Advocates is a great learning foundation
District Sales Manager (Current Employee) –  Chicago, ILSeptember 4, 2018
The company is making a change in the right direction, looking at the changes and the overall direction and lay out of the company. Wireless Advocates is making strides to become a top employer. This will take time and effort, however the direction is clear and it will yield a strong prosperous company.
Pros
Flexibility, Culture Change, and attempting to raise the bar
Cons
Need to allow a task to develop and take shape before making changes and too reactionary.
Was this review helpful?YesNo 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
productive and good work environment
Wireless Sales Expert (Former Employee) –  Fort Lauderdale, FLSeptember 1, 2018
A typical day at work was filled with priorities of the job and being prepared for the next customer.

I learned how to priorities, how to be punctual, how you should always work with integrity and how to treat others the way you would like to be treated.

The culture was results orientation, responsibility and accountability and learning opportunities.

The hardest part of the job was challenging yourself every day to go above and beyond every day duties.

Helping people by providing the best customer service along with the best sale experience and making sure everyone is happy and satisfied with there visit.
Was this review helpful?YesNo 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
They are a horrible company
Wireless Kiosk Manager (Former Employee) –  Shoreline, WAAugust 30, 2018
Just awful. The culture there is terrible from top to bottom. They lied to lure me away from a great, steady job. Constant turnover. Nothing good to say about this company.
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Was a great experience working for Wireless advocates.
Sales Manager (Former Employee) –  Seattle, WAAugust 29, 2018
It was a great experience working for this Company. I was part of a Team that helped set up and build a project for them. I was also part of the training team.
Was this review helpful?YesNo 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Place To Work
Wireless Consultant (Former Employee) –  Robins AFB, GAAugust 28, 2018
Management was horrible! Hours and pay was also horrible, had to work almost 90 hours to receive $600 in two weeks time! I wouldn’t refer this job to no one! No career advancement or anything! Work 7 Days a week. No one on one training, mostly all is on computer.
Pros
Learn more than one phone carrier.
Cons
Short breaks, no hours, pay is worthless, management is horrible.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not an ideal place to work
WIRELESS SALES EXPERT (Former Employee) –  Mount Laurel, NJAugust 28, 2018
worked for the company for years and was not satisfied with the pay structure! the management at the time was great but when he left, others followed.
Pros
free samples at costco
Cons
standing all day with no foot pads
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Do Not Work here. . very stressful.
Wireless Sales Consultant (Former Employee) –  Mount Laurel, NJAugust 27, 2018
Working for wireless advocates is very tiring and stressful. When mistakes are made- which is very common working here management does not provide you with all the help you need. It's ridiculous.. There is also very little opportunity for advancement. Employees are leaving left and right because it's a terrible place to work.

Basically all the trouble you are going to go though working here is not worth it for such little pay. ( $9.50)

Benefits
~Major holidays off
~Discount on phone bill
~Costco food samples
Pros
discount on phone bill and costco food samples
Cons
lack of help, rude costco employees, and no benefits for part time
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
over worked,under paid!!
WSE (Former Employee) –  Mount Laurel, NJAugust 25, 2018
worked for the company for almost 4 years and within the last year, they changed the pay structure which had a huge impact financially. this company demands more and does not want to pay unless you work less hours per week.
Pros
free samples at costco
Cons
no chairs or floor mats and compensation for part time workers
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don’t Work Here
Wireless Sales Consultant (Former Employee) –  Mount Laurel, NJAugust 25, 2018
This company was once decent. Ever since August of 2017 everything went downhill.

- low pay compared to Costco (which you work inside of)

- no growth with the company

- terrible equipment to work with, computers from 2008 that freeze up from time to time, broken printers

- the company doesn’t care about their employees AT ALL!

- District manager are expecting too much of employees but only giving a little back

- Costco mangement is terrible. They only care about making the customer happy and will try to make you stay after 8:30 when the store closes to please customers that come right when the store is about to close

- Wireless Advocates threatens termination if sales are low
Pros
Free samples at Costco
Cons
Low pay, Lack of inventory, no chairs
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not Terrible but lots of pressure
Manager (Current Employee) –  Seattle, WAAugust 25, 2018
This is not a bad place to work if you're driven and outgoing. Anyone with those traits will have fun and make great money. You get every holiday off which is amazing and we close at 6 on Saturday and sunday. Really you can't find a better schedule in retail.
Pros
good top end commission
Cons
Don't always have the ability to match prices which makes selling hard.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
None
Kiosk Manager (Former Employee) –  Merced, CA 95340August 21, 2018
None at the moment, we’ll a fun company to work for. Ha good work hours being open from 10am till 8pm Monday through Friday and Saturday -Sunday from 10-6pm
Pros
Fun environment
Cons
No paid vacation or sick time
Was this review helpful?Yes 1No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Wireless Advocates. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 544 reviews
5103
4139
3162
279
161

See reviews about

3.2Work/Life Balance
3.1Compensation/Benefits
2.8Job Security/Advancement
3.0Management
3.1Culture

Ratings from women

1.9InHerSight Score

1.5Personal Development

2.7Career Opportunities

1.7Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight