WorkCare Employee Reviews

3.7
Overall rating
Based on 16 reviews
Ratings breakdown
55
44
35
21
11
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Found 14 reviews matching the search See all 16 reviews
5.0
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Great Job
Receptionist (Former Employee) –  UtahOctober 24, 2017
Great company to work for with one owner. Unfortunatly company was sold and bought out. The old owner retired. Good company bought it out though and are good with their employees
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5.0
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Good job
Client Relations Representative (Former Employee) –  Anaheim, CAOctober 12, 2017
Responsible for scheduling client health exams with clinics nationwide; maintaining client databases, interfacing with Health & Safety Officers,, Company Employee’s to properly schedule Occupational Medical Exams Nationwide.
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1.0
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Expect Multi-tasking Not possible
Telephonic Triage Nures (Former Employee) –  Salt Lake City, UTJuly 16, 2017
Only 2% of people in the US can multi-task yet that is their expectation. When you try to multi-task it increases the amount of mistakes you make by 40%. They have a clock ticking as you work. So the expectation is that you need to accomplish a task in 10 minutes. If you take more then it is a red flag. Also they know if you do not have any calls coming in, so they expect you to start looking for someone to call. Micromanagement at is't worst. I have always worked hard for me and been successful, but I can not work in that type environmnet.Unexperienced management as well as trainers makes getting started difficult. They tell you it will take you 4-6 months and then expect you to be able to do things within the second week. Do you like learning with a manager behind you? Does it prevent you from being able to concentrate?
Pros
insurance
Cons
unrealistic expectations, training, management unexperienced
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2.0
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Not organized
Customer Service Representative (Former Employee) –  Anaheim, CAJuly 8, 2017
Some of the people were nice but others needed some work. The job from afar was straight forward but the their procedures and process was ridiculous.
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4.0
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Family Oriented, Kind Coworkers, & Very Attentive
Incident Intervention Intake Coordinator (Current Employee) –  Anaheim, CAMarch 16, 2017
I have met wonderful people at Workcare. Everyone is very helpful and accommodating. Very diverse workplace. A typical day starts with the flow of incoming calls & set tasks to complete. The most enjoyable part of the job is being able to assist our patients/clients in their time of need, by showing them compassion & understanding of their situation.
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3.0
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Its ok
Intake Coordinator (Current Employee) –  Salt Lake City, UTSeptember 17, 2016
Pays well but very unorganized, and the training is HORRID. But the call volume is very low has lots of trade offs. No opportunity to move up.
Pros
Low call volume
Cons
Unorganized
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3.0
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Hectic, Mircomanaged, Lack of clinical experience by some mangement
Telephonic Nurse Case Manager (Current Employee) –  Home based officeAugust 19, 2016
Intense high paced call center medical triage, pre-claim. 24/7, some remote home based positions.Holidays not gaurenteed off, no compensatory holiday time off.
Pros
Some work from home positions depending on location
Cons
Senior management staff RN's with limited clinical experience, Rapidly changing protocols without adequate training/orientation of staff, Woking weekends, holidays, sometimes work 6, 7 and 8 days in row
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5.0
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Clerical duties handling requests for infrmation and data.
Administrative Assistant (Current Employee) –  Anaheim, CAMay 14, 2016
I enjoy my job, I learn something new everyday. I maintain customer confidence and protect operations by keeping information confidential. I prepare written correspondence by collecting and analyzing information.
Pros
Bagel thursdays, casual fridays, fun atmosphere, bonus, advancement opportunities
Cons
Sitting in front of a computer screen for eight hours
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3.0
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Productive and hectic
FMLA Specialist (Contract) (Former Employee) –  Anaheim, CAFebruary 24, 2016
A typical day at work consisted of phones ringing off the hook. It is fast paced and detailed. Major critical thinking skills are required. It is an on the spot learning process and the job description changes constantly.
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4.0
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Good job
Medical Receptionist (Former Employee) –  Salt Lake CitySeptember 28, 2015
I really liked working at workcare. They were always willing to listen and try to accommodate for every employee. I learned how to work with difficult visitors with patience . The hardest part of the job being a receptionist was that there was so much pressure to do everything with perfection. The most enjoyable part was the consistency of a set schedule.
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4.0
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call center nursing
Nurse Case Manager (Current Employee) –  Salt Lake City, UTAugust 16, 2014
Taking injury calls and assisting with instructions over the phone or scheduling clinic visits.
Not a hard job to learn, see a lot of the same type of injuries over and over and have MD as a resource to assist with calls.
Company is in huge growth mode so lots of recent hires and opportunities to move up in the company.
Nurse recently promoted to manager over the department, has done a lot of good things for the company but can be a micro-manager.
Pros
competitive salary
Cons
management
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3.0
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Not a bad place to work
Client Representative (Former Employee) –  Anaheim, CADecember 26, 2013
Some employees are extremely nice, others not so much. A lot of contact with clients via email and phone.
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5.0
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Great environment to work in.
Medical Admin (Current Employee) –  Anaheim, CAAugust 21, 2012
Work is from 8-5 and very easy to do. Co-workers are great and easy to get along with. Hardest part of the job is setting nine hours straight. Most enjoyable part of the job is working with some amazing people.
Pros
coworkers
Cons
short lunches
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