Occupational Health Nurse/Nurse Case Manager (Current Employee) – Salt Lake City, UT – March 30, 2018
High paced call center for occupational health medical triage. Not a hard job to learn,have MD as a resource to assist with calls. Company is growing, adding new hires and opportunities to move up in the company. Nurse recently promoted to manager over the department, has done a lot of good things for the company.
work from home, hours, internet reimbursement
Low Hourly Pay, Training hours, Rapidly changing protocols without adequate training
LVN (Former Employee) – Eureka, CA – February 11, 2019
WorkCare sent me to training but also allowed my family to travel with me. They set them up with things to do through the day while I was in training. This was only offered because I asked. The moment I asked, it was not a question. "Yes! We can set your family up with museum tickets, etc." They treat their employees VERY well.
Client Relations Representative (Former Employee) – Anaheim, CA – October 12, 2017
Responsible for scheduling client health exams with clinics nationwide; maintaining client databases, interfacing with Health & Safety Officers,, Company Employee’s to properly schedule Occupational Medical Exams Nationwide.
Telephonic Triage Nures (Former Employee) – Salt Lake City, UT – July 16, 2017
Only 2% of people in the US can multi-task yet that is their expectation. When you try to multi-task it increases the amount of mistakes you make by 40%. They have a clock ticking as you work. So the expectation is that you need to accomplish a task in 10 minutes. If you take more then it is a red flag. Also they know if you do not have any calls coming in, so they expect you to start looking for someone to call. Micromanagement at is't worst. I have always worked hard for me and been successful, but I can not work in that type environmnet.Unexperienced management as well as trainers makes getting started difficult. They tell you it will take you 4-6 months and then expect you to be able to do things within the second week. Do you like learning with a manager behind you? Does it prevent you from being able to concentrate?
Incident Intervention Intake Coordinator (Current Employee) – Anaheim, CA – March 16, 2017
I have met wonderful people at Workcare. Everyone is very helpful and accommodating. Very diverse workplace. A typical day starts with the flow of incoming calls & set tasks to complete. The most enjoyable part of the job is being able to assist our patients/clients in their time of need, by showing them compassion & understanding of their situation.
Hectic, Mircomanaged, Lack of clinical experience by some mangement
Telephonic Nurse Case Manager (Current Employee) – Home based office – August 19, 2016
Intense high paced call center medical triage, pre-claim. 24/7, some remote home based positions.Holidays not gaurenteed off, no compensatory holiday time off.
Some work from home positions depending on location
Senior management staff RN's with limited clinical experience, Rapidly changing protocols without adequate training/orientation of staff, Woking weekends, holidays, sometimes work 6, 7 and 8 days in row
Clerical duties handling requests for infrmation and data.
Administrative Assistant (Current Employee) – Anaheim, CA – May 14, 2016
I enjoy my job, I learn something new everyday. I maintain customer confidence and protect operations by keeping information confidential. I prepare written correspondence by collecting and analyzing information.
Bagel thursdays, casual fridays, fun atmosphere, bonus, advancement opportunities
Sitting in front of a computer screen for eight hours
FMLA Specialist (Contract) (Former Employee) – Anaheim, CA – February 24, 2016
A typical day at work consisted of phones ringing off the hook. It is fast paced and detailed. Major critical thinking skills are required. It is an on the spot learning process and the job description changes constantly.
Medical Receptionist (Former Employee) – Salt Lake City – September 28, 2015
I really liked working at workcare. They were always willing to listen and try to accommodate for every employee. I learned how to work with difficult visitors with patience . The hardest part of the job being a receptionist was that there was so much pressure to do everything with perfection. The most enjoyable part was the consistency of a set schedule.
Nurse Case Manager (Current Employee) – Salt Lake City, UT – August 16, 2014
Taking injury calls and assisting with instructions over the phone or scheduling clinic visits. Not a hard job to learn, see a lot of the same type of injuries over and over and have MD as a resource to assist with calls. Company is in huge growth mode so lots of recent hires and opportunities to move up in the company. Nurse recently promoted to manager over the department, has done a lot of good things for the company but can be a micro-manager.
Medical Admin (Current Employee) – Anaheim, CA – August 21, 2012
Work is from 8-5 and very easy to do. Co-workers are great and easy to get along with. Hardest part of the job is setting nine hours straight. Most enjoyable part of the job is working with some amazing people.