When I get in I check email to make sure no issues have occurred overnight. I then enter orders in Netsource or process manual orders. If it is necessary to get quotes I do so after my orders are in.
I have learned many different systems such as Netsource, Iseries, NFM, and WMS.
Management is better now but I think my manager could be a bit more involved in what I do, such as training new employees.
The hardest part of my job is getting information quickly from a vendor, sometimes it is hard to get a hold of a contact and I am not able to get the customer what they need in the time that they would like the information.
The most enjoyable part of my job is performing all the different tasks, such as entering orders, getting quotes, and the satisfaction of correcting a billing issue so the customer is satisfied.
Team building activiities