This was by far the worst environment in which I have ever worked. It's like their sales reps within the Webster, TX office are still in high school with the way that they treat their colleagues - if you have a decent work ethic and/or are ambitious, watch your back. I do not mind a competitive environment, but I witnessed other employees basically ran out of the office multiple times. Managers were more concerned with their bottom-line than rewarding employees for their hard-work. There is career advancement opportunity if you want to play the corporate politics; but, from what I saw, the people that work here aren't worth it. This company may as well not even have a Human Resources department because they seem to be more interested in being a part of the problem than the solution.
Good benefits, career advancement if you want to play the political game
Exposure Control Specialist / Customer Service (Former Employee) – Denver, CO – August 6, 2018
Not a lot of room for advancement and they change the requirements for salary advancement making it nearly impossible to receive a livable wage over time. Very top heavy with too many executives and directors who do not perform any real function to the day to day management of the businss
Varied and fast-paced duties in a pleasant environment
Payment Application Specialist (Former Employee) – Overland Park, KS – July 20, 2018
We were extremely busy, trying to make sure all payments were applied in a timely fashion. I learned that the Payment Application process was much more complicated than I realized when I worked there previously for 11 years (2 years as a temp and then hired in 2006) in the Credit area before I retired in 2015. The payment application area of the company most definitely needs written instructions and/or more training in order to accomplish the goals set for them
many free lunches, seminars and activities for employees
lack of training and/or written instructions for processing payments
The atmosphere was formal, busy, and strict. Turnarounds were short, and tempers flared easily.
I did a great deal of negotiations with the Middle East, and learned a lot about their culture and how they do business that only enhanced my future positions. However, sometimes decisions were made on my projects and other's projects by executives without consulting you and just telling you to change it without explanation. It was very hard to stay in touch with your own projects.
They also required keeping a journal of everything done on each project for review. It wasn't very professional, but it made employees aware that they were going to be judged daily, and they were on their toes at all times.
Global Energy Solutions Manager (Current Employee) – Pittsburgh, PA – June 25, 2018
The World Fuel common stock price has fell from $ 60 per share to $ 20 per share - so they're really not the same company the used to be. They have fallen from the Fortune 50 list to the below the Fortune 1000 list. I understand the Board of Directors is in the process of replacing Michael Kasbar as CEO.
Hard work; the rule of thumb is there’s an exception to every exception and that exception has an exception. The company departments are siloed but there are some great people to work with, if you are lucky enough to hold a role that works with other departments.
Pay, work opportunity, shared success
Leadership is often unforgiving, culture not for everyone
There's a lot to dislike about WFS. For instance, there's no real teamwork despite their emphasis on teams and the overwhelming majority of the work can actually be done from home (only a few are granted this option). The biggest problem stems from compensation. It's not uncommon to hear other employees complain about being under paid. WFS does have good benefits, but the trade off is reflected in your paycheck. Also the executives aren't the smartest people resulting in declining profits year over year, which impacts raises and bonuses.