WorldStrides Employee Reviews

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3.0
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free lunch
Field Specialist/Representative (Seasonal) (Former Employee) –  New York, NYSeptember 4, 2018
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Pros
free lunch
Cons
free lunch
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3.0
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N/a
Temporary Fulfillment Center Associate (Current Employee) –  Charlottesville, VAApril 19, 2018
The management could be a lot better. The pay is decent, but no benefits because of the temp status. The work can be heavy at times which makes you realize that the pay could be better.
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5.0
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Great Place to Work
Manager (Current Employee) –  Charlottesville, VAApril 16, 2018
Company really cares about employees. Lots of opportunities for people to advance and move within the organization. Employees are asked their opinion annually through an opinion survey. from this feedback each department highlights the good and the bad and works on ways to improve. Regular all staff meetings where company detail is provided to all employees are very helpful.
Pros
Nice office, free sodas, great benefits
Cons
nothing major that I can think of. Building is getting full and not a lot of seats left.
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5.0
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Great Employer!
Travel Coordinator (Current Employee) –  Charlottesville, VAApril 3, 2018
The work environment is fun and fast paced. There is a casual culture with work life balance. Busy season is busy, however, you will have great co-workers!
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3.0
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WorldSrides Review
Program Development Associate (Former Employee) –  Charlottesville, VAMarch 16, 2018
Through a day at work I learned how to cold call customers, build a target account list, and execute sales strategies to land clients. The workplace environment was friendly and fast paced. The hardest part of the job was being rejected in a sale yet still continuing to push through to the next clients. The most enjoyable part of the job was being able to learn about new places and cultures around the world.
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4.0
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Great for competitive people who have a hard shell
EDUCATIONAL TRAVEL SPECIALIST (Current Employee) –  RemoteMarch 6, 2018
You will get a territory of about 200 schools and have to make at least 325 calls per week. 2-4 times per year, you will be required to make 500 calls.

I sometimes feel like being remote makes it so that you are an after thought as people at headquarters get more perks.

My manager is great with trying to keep us motivated by giving his own incentives and perks.
Pros
Work from home, no micromanagement, discounts for travel
Cons
Not a lot of guidance, low pay unless you're top level, technology not that great, cold calling
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1.0
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At Least It's A Job
Educational Travel Associate (Former Employee) –  Charlottesville, VAJanuary 10, 2018
You will get your life sucked out of you. Minimum of 300 calls per week to call dead beat schools with kids who cannot afford to travel and con teachers to travel for free by hiding the cost of their trip over to the kids/parents who decide to travel. Company doesn't care about contacting schools who have put themselves on Do Not Call List or even had sought out legal action to stop contacting them. The trips are highest out of all student travel companies. It's best to cheat the system to receive your production bonus. Have friends call your extension and stay on the line to count as a call. Set up numerous Google phone numbers so you can use them to call or you call them to count as a call. Managers are prior employees from different companies with sales backgrounds but none have hardly worked the phones as a Educational Travel Associate. The company is constantly hiring because they fire as often as the sun rises. If you have lived in Charlottesville you will have worked for this sweat shop while looking for another job the entire time. They used to have free Happy Hour on the roof with beer/alcohol until one associate drank so much and got into an accident so those days are no longer since they do not want to be held liable. Only work here if you want to make more than minimum wage and not apply for welfare.
Pros
Free Drinks
Cons
Management knows you will not be there long
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1.0
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The most enjoyable part of the job
International Program Consultant (Former Employee) –  Richmond, VANovember 14, 2017
There is a drink room full of cold cans of beverages and an instant coffee machine as well as ice machine for associates to use. That was the best part of the job was getting to drink stuff all day unlimited amounts.

The worst part of the job was calling schools all day only to have them either not even pick up the phone, hang up on you, or transfer you to a dead end voicemail box. The occasional teacher who wants to retaliate against another teacher or simply is interested in traveling will want to travel and suddenly they make 30-40K for one tour. The effort to find that one teacher is limited by the hundreds of schools they send as "leads" and you are expected to hunt and find that one teacher without any support. Many of the schools I was assigned did not even pick up the phone and asked me not to call. The new ones I was given did the same exact thing. The stress level means constant turn over and the people you get to know one month are gone the next month. It's funny too because now there is a special room for the alternative lifestyle associates who earn a lot to sit in. Quite funny actually.
Pros
Free drinks
Cons
poor training, poor management, poor leads, disorganized and back-stabbing
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3.0
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wonderful employees, fast paced, great product
Performing Tour Specialist (Current Employee) –  Salt Lake City, UTOctober 5, 2017
The festivals are wonderful and seeing the impact on students lives makes the long work hours worth it. It is very hard to balance work and personal life.
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4.0
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WorldStrides
Account Manager (Current Employee) –  Richmond, VAAugust 28, 2017
Overall, the company is pretty solid- they care about their employees, and want you to succeed, although success isn't always entirely possible. Sometimes, you feel micromanaged in the workplace, but if you do what you need to, and work hard, you'll be okay.
Pros
travel perks, flexible schedule
Cons
hard goals, micromanaging, low pay
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3.0
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Good call center to work for
International Travel Specialist (Former Employee) –  Richmond, VAJuly 20, 2017
Pay and benefits are good. Product is fantastic and life-changing for teachers and students.

Must be open to dialing out 65-100 times per day, leaving messages and having a relatively low response rate.
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5.0
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Great exciting job
Coordinator (Former Employee) –  Arlington, VAJuly 13, 2017
I really enjoyed working for WS. It is an exciting and challenging environment providing a great service of educational touring for students. I loved the culture and people I was working with. Everyone was really nice and helped each other.
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3.0
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Peaceful
CSR - Customer Service Representative (Former Employee) –  Houston, TXJuly 12, 2017
The environment was very pracful and quiet. Hours were steady but training was HORRIBLE. You basically had to learn everything on your own. But the pay was good ig.
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2.0
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If you're looking at the ETS role do not do it to yourself if you want stability
Educational Travel Specialist (Former Employee) –  Charlottesville, VAApril 24, 2017
There is plenty of micro management that happens if you're in the sales division especially. Be prepared to have to do things a certain way even if it doesn't work for you. Don't be fooled by the pay because chances are if you aren't showing results you'll be cut fairly quickly. I wasn't given much of a chance and when my day came I was given a very cold shoulder by my director who acted like they cared prior. Only the person that did my off boarding showed me any type of passion given my circumstances. They put me in a HORRIBLE spot and I just don't have very much that's nice to say. The HR people and other departments are very nice people. Also a lot of your peers are very nice and wonderful to get along with but if you sign up for the sales division don't anticipate much from them if you start to severely struggle. I beg anybody that sees their inside sales rep (ETS) jobs to please be weary and do not get lost in the promises because chances are unless you have the necessary luck to succeed you won't be there long enough to reap any rewards.
Pros
Good benefits package, nice people to work with overall
Cons
micromanagement, little job security, all about business not about their people. Could work very long hours
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5.0
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Customer Service
Customer Service Rep (Former Employee) –  Charlottesville, VADecember 23, 2016
I enjoyed working for this company for a few years. There is a busy season where you are required to work overtime, sometimes until 9PM but it is a pretty easy job with great benefits and pay.
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3.0
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the leader in student travel
Sales Associate (Current Employee) –  Charlottesville, VADecember 15, 2016
great place to work
nice people to work with
corporate office in Charlottesville, VA has a great downtown location
stable management team
travel benefits
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3.0
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Used to be great...
Sales Representative (Former Employee) –  Charlottesville, VANovember 16, 2016
When I started at WorldStrides, it was a very family oriented company. After being there a few years, it shifted to an extremely corporate, very cold, unfeeling company. A lot of groups traveling also feel that the company has gotten too big and they voice this opinion loudly by moving to smaller travel companies only to end up right back at WorldStrides because undoubtedly, all of the smaller companies are being gobbled up by the big, corporate giant.
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2.0
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Job interview for a Sr. Mgr
Sr. IT Operations Manager (Former Employee) –  VAOctober 15, 2016
Had an interview for a Sr. Manager role. The company is going through a major IT Business Process Transformation with existing management team with narrow minded personalities.

They could Improve if the serior management practice humility and embrace health challenge process. The overall culture lack careful and respectful communication.
Pros
Good for IT professionals who are in their early career
Cons
Not a culture where careful and respectful communication is given an importance.
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5.0
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Great company TONS of sales
Sales Representative (Former Employee) –  CaliforniaAugust 23, 2016
This is a great company to work for. They really take care of their employees. Working environment is very casual. This company is for the person who is driven by making AS MUCH MONEY AS YOU POSSIBLY CAN! With that being said that also comes with long hours, travel, sales OR you're that middle-aged person whose kids are off to college and you need something to do and bring that extra money in. I left this company for personal reasons. If someone asked me would I ever go back. Yes I would.

p.s.-The whole company is sales driven.
Pros
The money, hours, casual dress attire, employment appreciation days
Cons
No room for advancement
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4.0
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Great company to work for
Travel & Events On-site Coordinator (Current Employee) –  Washington, DCJuly 18, 2016
Worldstrides brings over 100,000 students to the East Coast for accredited educational tours annually. Worldstrides has over 350,000 students traveling worldwide last year alone.
The staff and all departments are top notch when it comes to customer service.
Pros
The staff is great to work with and the quality of the tours are fantastic.
Cons
I would like more of a West Coast tour representation
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Overall rating

3.1
Based on 54 reviews
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