Management does not seem to care if you are sick or hurt. No Workers comp, me and my husband both had severe injuries. Does not care about safety of other employees and are widely understaffed in all states/bases/airports. I do not recommend this company to anyone who is looking to make a living, no flight benefits, no benefits at all. Just management yelling down your throat and that is with us working for this company for 3 years.
Manager Office Cargo Services (Former Employee) – Philadelphia, PA – September 21, 2018
Worked in Cargo as a Manager. Operation was 24/7 withe 3 shifts. First shift started at 0600, 2nd Shift 1400 and 3rd shift 2200. Management was okay but we lacked in retaining personnel so we were short at times which made it difficult to do the job properly. Attendance was always a problem with employees. The personnel that did work there for the most part were pleasant and worked hard. Learned a lot in the Airline Cargo business.
Front Office Operation Lead (Current Employee) – Hebron, KY – September 15, 2018
Most days at WFS are stressful and some days are not. Worldwide Flight Services is understaffed and could possibly be a great place to work with the proper staffing. The hardest part of the job is to deal with the different personalities there.
Supervisor (Former Employee) – Hebron, KY – September 12, 2018
This Company does not follow its own policies and procedures. It is more focused on blaming employees for doing things incorrectly that training them on the appropriate way to handle situations. There is no type of training program in place. Management is quick to put people on corrective action instead of training them for success.
No Breaks, never enough help, Upper Management rarely available
We all work and focus on work, no entertainment time.
WFS Cargo Agent / Import and Export Department (Current Employee) – Miami, Fl – September 7, 2018
We used to help each other as a team and there was no hardest part of the job. In general we had a good environment at work, even thought it could present a delay or a stressful moment; all personnel was prepared to do their jobs and they would take it in progress with no difficult effort. In case of any rush we solved it as a team helping each other.
We had vacation days
they make abuse of power in be halve of the employees.
Lead Customer Service Representative (Former Employee) – Philadelphia pa – September 6, 2018
Poor management, Poor staffing, poor salary. Human resources doesn't resolve any issues a employee has. The turn over rate is extremely high, the workload is overwhelming with no real help from supervisors or managers. Employees are poorly trained.
This is by far the absolute worst company I have ever worked around. Management is 99% non existent, if you even know who is in charge. Zero communication, zero leadership, zero information or help available. Safety and training is a joke. Advancement is seemingly given on ethnicity and gender rather than ability. HR is truly un-organized and a joke. Supposed to be union environment but no one at DFW knows who union people even are, and no union books/info given to us. Payroll is bad. Checks often wrong, but we don’t know who to talk to about errors. I have been with WFS for close to 5 years and I am actively seeking other employment. Only work here if you have no other options, otherwise you will waste your time and life. Your schedule will change from day to day, you will work horrible hours and quickly burn out. No one there knows what is going on. Bad bad bad!!
Admin Assistant (Current Employee) – Las Vegas, NV – August 22, 2018
There is always an opportunity to be promoted or upgrade position within the company. Management should be fair and should not show favoritism in front of other employees. Manager should appreciate employees by saying a simple thankyou or words that can motivate them.
Airport Ramp Agent (Former Employee) – Las Vegas, NV – August 21, 2018
They are almost always hiring so getting the job isn't difficult. If you want an introduction into airport work this company is the ticket in. They don't pay as well as other airlines or airport service companies but still pay enough to make ends meet. Work pace has its high points and low points varying on when flights come in. Management is good and reliable and coworkers are easy to get along with which is important since you will work in teams. Overall good entry level job with opportunities for advancement, or just a good place to get some experience.
Easy hiring, Good Work Pace, Extra Hours Avaliable, Good Beginner Experience, Union Job
Not Great Pay, Peak Hours Hectic, Slow Wage Increase, Physical Labor
Agent/Customer Service (Former Employee) – Newark, NJ – August 6, 2018
you have to greet passengers from flights, help with any issues needed like help fill out forms or baggage. check in passports, verify expiration date and if its the same passenger in front of you. help board plane
Horrible place to work. Extreme temperatures, incompetent management. They play favorites. Management sits on their butt at picnic table smoking for hours while yelling at workers. Favorite workers get to sit on their butt smoking with management while the rest of us work. Yells at workers for not working fast enough. Unsafe working conditions. Generator started on fire three times, cords unsafe. Proper cleaning supplies not provided.