Not particularly employee friendly
Senior Field Engineer HNS (Current Employee) – Tewksbury, MA – July 9, 2018
A typical day at WWTS involves a lot of lying to customers, management lying to field techs and shuffling about of calls. WWTS cares very little for the employees actually making the company money in the field but instead for the managers and executives that sit in their offices daily and make things worse for the field techs. When I first started, I had a great job but as time went along and people quit for various reasons (almost always due to management), more contracts were added, more hours were added and then more days were added to my work routine that I was consistently behind, missing SLAs and being yelled at by my manager, then his manager then HR. All during this time, there was no one else hired and no raises given.