Questions and Answers about WPS Health Solutions

Here's what people have asked and answered about working for and interviewing at WPS Health Solutions.

View all 18 questions about WPS Health Solutions

What advice would you give the CEO of WPS Health Solutions about how to improve it?

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5 answers

So true. Has WPS learned nothing from other companies- from the most successful to the biggest failures, its been proven time & time again that profit & production-driven companies are among the worst to work for and have very limited (if any) success, while companies that are "employee focused" surpass all others; exceeding expectations and reaching profits milestones without even trying. At WPS, the employee is by far the last concern, which explains their 2 STAR rating, and actually explains quite a bit more about the company's overall culture and policies. Its sad when considering how loyal employees "could've" been if they were treated fairly.

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2
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Stop hiring friends and hire skilled leadership.

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I would have more of your seasoned staff from other locations to come aside and work with newer company.

Answered - Customer Service Specialist (Former Employee) - Hampton, VA

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Focus on your employees in other offices. You make it clear that you care nothing of quality and integrity and only about production numbers.

Answered - Customer Service Representative (Former Employee) - Omaha, NE

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Train for what is given. The training is not long enough and in depth. Alot of us including management are lost.

Answered - Claims Processor II (Former Employee) - Hampton, VA

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