Happiness rating is 61 out of 100
3.7 out of 5 stars.
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WSFS Bank Careers and Employment

Work happiness

Scores based on about 81 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they can get support and encouragement from colleagues at work?
Do people feel they often learn something at work?

About the company

  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Financial Services
  • Headquarters
    Wilmington, Delaware
  • Link
    WSFS Bank website
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You’re seeing all 141 jobs at WSFS Bank because we can’t find any available jobs at WSFS Bank close to Ashburn, VA at the moment.

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Customer Service

22 jobs

Rating overview

Rating is calculated based on 115 reviews and is evolving.



Bank Customer Service Representative in Newark, DE
on May 22, 2022
Call center is a revolving door. Upper management refuses to hear the complaints of call center employees which come directly from customers. Not recommended!
HMDA Compliance Auditor in Wilmington, DE
on June 30, 2022
Excellent company I was remote but communication was 👍great The management surely cares about employees and them personally as well as professionally
BSA Compliance Specialist in Remote
on June 2, 2022
Horrible benefits- they refuse to cover spouses if the spouse could obtain health insurance literally anywhere else. The benefit information provided was different than what was actually offered and it wasn’t clear during open enrollment (the out of pocket max was 5 digits more than they had originally said!!) which was never apologized for or explained why the info packet was different. I did not receive a cost of living raise (let alone an actual raise!) but they insisted I return to office after being fully remote. But the department is spread across several offices so collaboration is still onlineI was being underpaid for my experience to begin withUnclear policies on PTO (they only pay out the entire month worked upon leaving) and how much PTO is needed to be used during disability. My boss definitely tried to be flexible for things like docs appts but corporate clearly tried to limit their ability to be flexibleRelatively high turn over, which they seemed unbothered by. Management/corporate is a major issue here
Customer Service Representative II in Newark, DE
on April 28, 2022
I enjoy working with the staff at WSFS bank for multiple reasons . They have quality service for the customers. The management team engages in employee appreciation. The hours are flexible and cater to you professional and personal life balance.
Compliance Specialist in Philadelphia, PA
on April 6, 2022
This is a great place to work. I find myself having a perfect work life balance compared to the previous employers. The management team is so awesome, and are helpful.

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Questions and answers

People have asked 27 questions about working at WSFS Bank. See the answers, explore popular topics and discover unique insights from WSFS Bank employees.

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Interview insights

Insights from 48 Indeed users who have interviewed with WSFS Bank within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

Are you able to sell financial products to customers?

Shared on March 20, 2022

•Situational Questions •Why are you interested in this position •What values would you bring to the company •Your expectations with working with the company •Products and Services their bank offers

Shared on October 7, 2021

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