Receptionist (Current Employee) - silver spring - November 23, 2014
working a as a receptionist was fine but the pay was horrible and there were no boundaries set as far as coworkers and working environment was concerned. Poor overall management. and coworkers were very "clique-ish" I was not treated with respect or appreciation and there was a lot of corporate bullying in that work place. but other than that I am exceedingly grateful for the skills I obtained while I was there, because of the work opportunity at weight watchers I am now fluent in customer service skills as well as bookkeeping, inventory specializing and organization, proper work communication. Warehouse and distributional tasks; unloading and loading of stock and product inventory, setting up and breaking down of company equipment, management of sales and products, recording statements and storing of data.
gained secreterial and distribution skills knowledge
no breaks, horrible pay, discrimination and disrespect
I have a passion for WW. I have worked there for 24 yrs. 1 raise, no holiday pay. no paid vacation unless you are full time.
I do it for the passion of helping ppl lose weight, & health.
Lots of side work not even minimum wage.
Help people considering your employer make a good choice.
Job Work/Life Balance
Great coworkers but awful member callers
Member Support Specialist (Former Employee) - Kansas City, KS - November 19, 2019
The job isn't too hard as long as you have the ability to learn procedures and processes quickly. The training is quick and covers the surface but requires extra time and research if you want to fully understand what to do once you're on the phone. Coworkers and management at the call center are friendly, which helps when you have a full day of taking calls from people who are mad at you when they're the ones who messed up. Most callers are older women who don't understand technology, people who don't check their bank accounts and paid for several months of membership without realizing it, or people who didn't read the terms and conditions when they signed up so they got stuck in a long-term commitment plan or hit with an early cancellation fee. There are some nice callers but those are few and far between. This job is great for people who want to sit in a cubicle and look at a computer all day.
Coach (Current Employee) - Indiana - November 6, 2019
The job it’s self is easy and connections with members is great. The pay is low and sometimes the expectations are frustrating. There are times they demand trainings and work that are very inconvenient to most employees
We want to help you find great companies. Help us be the best!
Do these reviews help you learn more about working at WW International, Inc. (Weight Watchers)?
Job Work/Life Balance
A company with a great mission.
Director, Franchise Strategy and Operations (Former Employee) - New York, NY - October 23, 2019
Weight Watchers (now WW) is serious about its mission and is truly concerned with the welfare of its members. Weight Watchers has recently taken important steps to reach new and under-served populations.
Coach, guide, location coordinator (Current Employee) - North East, PA - September 23, 2019
Zero respect for woman. No raises given in 30 years. A new hire will make the same as you even if you’ve been here for 20 years. Corporate so out of touch with field staff. Territory leaders are so unprofessional and can control your schedule - so lack of security!!! The absolute worst technology ever and you have to carry 50 dollars of your own money bc they don’t supply change!!! You have to collect money deposit on your own private unsecured bank and write them a check!!! Crazy
WW is a great company. Working for them can be a challenge because you move around from location to location several times a day. The co workers are very friendly and enjoyable. The members are great to work with.
After being a member at WW for 2yrs I became a Life Time member, which means I made my goal weight. I decided to work for the company to help keep me accountable and to have the chance to share the gift that WW gave me, My Life, to others.
Chat/Email Customer Service Representative (Current Employee) - Kansas City, MO - August 15, 2019
The company is forever changing so there are a lot of rules and procedures to remember. Once you think you have it everything changes again. As long as you are flexible and willing to continue to learn with a good customer service attitude you'll be fine.
Generally speaking the copy has a great mission, huge brand equity, and people who believe in the work. However, once you get under the hood- lack of clear strategy and vision, poor management, unfair and misguided hiring and promoting practices plague the organization at every turn.
Positive mission, flexible on-site/remote ability
Willfully egregious management and hiring practices, little to no training for new managers, long hours, unrealistic expectations and inconsistent focus/goals
A typical day at Weight Waters International was to make sure the shelves were stocked, weigh in members and discuss how their week went. If you had any examples for them to help them improve their week if need be you discussed that in detail.